Head of Supply Chain and Logistics

Company Description Toolkit For Founders is a curated vendor recommendation platform that helps small and medium business founders discover and connect with trusted service providers. Founded in 2026, the platform is free to use and focuses on simplifying essential operational needs for growing companies. Toolkit For Founders offers affiliate discounts, special offers, and support across areas such as payroll, employer of record, fund administration, SOC 2, online banking, and international hiring. The team is committed to building transparent, founder-friendly solutions that save time, reduce complexity, and enable better decision-making for business leaders. Role Description The Head of Supply Chain and Logistics is a full-time, hybrid role based in New York, NY, with flexibility for partial work from home. This role is responsible for designing, implementing, and optimizing the end-to-end supply chain and logistics strategy that underpins vendor relationships and service delivery across the platform. Day-to-day responsibilities include overseeing vendor onboarding workflows, managing logistics processes for partner services, monitoring performance metrics, and ensuring timely, accurate coordination between internal teams and external providers. The role involves building scalable operational frameworks, evaluating and improving service-level agreements, and implementing tools and processes that enhance reliability, cost efficiency, and customer experience. The Head of Supply Chain and Logistics will collaborate closely with product, partnerships, and customer success teams to support platform growth and maintain high standards of service quality. Qualifications Demonstrated expertise in supply chain management, logistics operations, and process optimization in a service or platform-based environment. Experience designing and implementing scalable workflows, vendor management frameworks, and performance measurement systems (KPIs, SLAs, dashboards). Strong analytical and problem-solving skills, with the ability to use data tools and software to identify trends, diagnose issues, and drive continuous improvement. Proven leadership capabilities, including team management, cross-functional collaboration, and stakeholder communication across technical and non-technical groups. Ability to work effectively in a hybrid setting, balancing in-office collaboration in New York, NY with independent remote work. Familiarity with operations in areas such as payroll, employer of record, fund administration, compliance, or fintech is highly beneficial. Bachelor’s degree in Supply Chain Management, Operations, Business, or a related field; advanced degree or relevant professional certifications (e.g., APICS, CSCP, PMP) are a plus. Comfort with startup environments, including adaptability, ownership mindset, and willingness to build and refine systems from the ground up.

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