We are seeking a proactive and detail-oriented Guest Experience Operations Associate to support clients with organizing and coordinating their travel plans. This role centers on delivering a smooth planning experience through accurate research, clear communication, and reliable coordination.
You will assist clients by gathering information, assembling itineraries, and ensuring all arrangements are properly confirmed. This opportunity is ideal for someone who enjoys helping others, managing details, and working in a structured yet flexible environment.
Key Responsibilities
Communicate with clients to understand preferences, schedules, and expectations
Research and organize lodging, transportation, and activity options
Coordinate reservations and confirm details accurately
Prepare itineraries and planning documentation
Support clients with changes or updates when needed
Provide consistent service throughout the planning process
Qualifications
Strong attention to detail and organizational skills
Professional communication and customer service abilities
Ability to work independently and manage priorities
Experience in support or coordination roles is beneficial
What We Offer
Flexible work environment
Ongoing training and guidance
Access to planning tools and operational support