Ground Category Manager, Amazon Travel & Events
Amazon.comDESCRIPTION At Amazon, we’re working to be the most customer-centric company on earth. Amazon Travel & Events (AT&E) operates a global corporate travel program spanning 60+ countries and serving hundreds of thousands of employees. The Supplier & Category Strategy (SCS) team owns all supplier relationships within AT&E, driving enterprise-wide savings while continuously improving the traveler experience. We are seeking a Category Manager – Ground to own Amazon’s global ground transportation portfolio — car rental, chauffeured and executive car services, rideshare/mobility, rail, and airport transfer programs. This role owns supplier and category strategy end to end: defining sourcing roadmaps, leading negotiations, and partnering across the business to deliver measurable savings, a frictionless traveler experience, and programs that scale. Working alongside the Category Manager – Air and the broader SCS team, this individual delivers one integrated travel program on behalf of our internal customers. The ground transportation landscape is evolving rapidly — shaped by mobility platforms, sustainability commitments, and shifting duty-of-care expectations — and this role develops the category strategy that positions Amazon to lead through that change. Key job responsibilities Category & Supplier Strategy Own the global ground transportation category strategy — defining supplier spend, sourcing roadmaps, and program goals aligned to broader AT&E and business priorities Lead supplier management end to end: RFPs, negotiations, contracting, implementation, and ongoing performance management across car rental, chauffeured/executive car, rideshare, rail, and transfer suppliers Drive cost and savings analysis — quantify the impact of decisions, model alternatives and decision criteria, and deliver supplier recommendations backed by data Prepare and lead Quarterly Business Reviews (QBRs) with strategic suppliers, holding partners accountable to service levels, savings, and innovation commitments Manage the contract lifecycle: renewals, amendments, SLA enforcement, and performance-based renegotiation triggers Traveler Experience & Program Delivery Enhance the employee/traveler experience through value-creation projects requiring change management, stakeholder alignment, and global supplier relationship management Support the rollout of new travel tools and ground booking capabilities — monitoring adoption, tracking improvement areas, and supporting traveler communications Partner with Risk & Security on secure ground transport requirements and duty-of-care standards Perform market research to discover new suppliers, qualify existing ones, and stay ahead of mobility and ground transportation industry trends Cross-Functional & Pan-Amazon Partner closely with Finance, Procurement, Legal, and regional travel teams to share best practices and drive innovation across the program Author white papers, strategic plans, and business reviews that inform, influence, and earn decisions from key stakeholders and senior leadership Align ground category terms with air, hotel, and distribution strategy to reinforce — rather than undercut — the integrated AT&E program Report and track productivity and program metrics for global ground transportation initiatives BASIC QUALIFICATIONS 5+ years of category management, supplier management, or strategic sourcing experience — ideally in travel, meetings, or a comparable services category. Demonstrated track record negotiating and managing supplier agreements and delivering year-over-year savings. Strong analytical skills — comfortable building and interpreting cost analyses, savings models, and business cases. Excellent written and verbal communication, including the ability to form and defend a strong point of view in strategic business discussions. Experience influencing senior stakeholders and cross-functional partners without dir…