Grocery / Food Stocker Associate - TEMP

We are seeking a dependable, detail-oriented, and customer-focused Grocery / Food Stocking Associate (“Food Department Store Support Associate”) to join our team at Tokyo Central, West Covina store. This position plays an important role in ensuring that our shelves are well-stocked, products are fresh and properly displayed, and customers enjoy a clean, organized, and welcoming shopping experience. Our Associates exemplify the company philosophy of "The Customer Matters Most". The ideal candidate enjoys working in a fast-paced retail environment, takes pride in maintaining an organized store, and is willing to learn about Japanese groceries, snacks, beverages, specialty ingredients, household goods, and other products commonly found in Japanese markets. The Associate will be responsible for receiving and organizing merchandise, replenishing shelves, rotating inventory, monitoring product dates, maintaining accurate product displays, and assisting customers with locating items. This role requires teamwork, attention to detail, physical stamina, and a positive attitude toward customer service. Prior grocery or retail experience is preferred but not required. We welcome candidates who are motivated to learn, reliable, team-focused, have a friendly attitude, and interested in Japanese food and culture. KEY RESPONSIBILITIES 1. Stocking and Merchandise Organization Receive, unload, sort, and organize incoming merchandise and deliveries. Replenish shelves, coolers, freezers, and designated product displays as needed. Maintain attractive, orderly, and fully stocked shelves throughout the store. Ensure products are placed in the correct locations with labels and packaging facing forward. Follow shelf layouts, product placement guidelines, and merchandising standards. Identify low-stock items and communicate replenishment needs to the supervisor. Assist with seasonal displays, promotional merchandise, and new product setups. 2. Inventory Control and Product Freshness Check expiration dates, best-before dates, packaging conditions, and product quality while replenishing shelves. Rotate inventory using the first-in, first-out (FIFO) method to help maintain freshness and minimize waste. Identify damaged, expired, leaking, or otherwise unsellable merchandise and report it promptly. Follow proper procedures for handling refrigerated, frozen, and temperature-sensitive products. Assist with inventory counts, stock checks, and discrepancy reporting. Keep backroom storage areas organized and ensure merchandise is stored safely. Follow applicable food safety, sanitation, and store handling procedures. 3. Customer Service Greet customers courteously and assist them in locating products throughout the store. Answer basic questions about product locations, prices, promotions, and availability. Develop familiarity with Japanese groceries, including rice, noodles, sauces, seasonings, snacks, beverages, frozen foods, and specialty ingredients. Refer detailed questions about ingredients, allergens, preparation, or product suitability to a knowledgeable team member when necessary. Maintain a friendly, approachable, and professional attitude. Help create a welcoming shopping environment for customers with different backgrounds and levels of familiarity with Japanese products. 4. Store Cleanliness and Safety Keep shelves, aisles, displays, storage areas, and workspaces clean and organized. Remove empty cartons, packaging materials, and other debris promptly. Break down and dispose of cardboard and recyclable materials according to store procedures. Keep aisles, exits, and emergency equipment accessible and free of obstructions. Use ladders, carts, pallet jacks, and other equipment safely when trained and authorized. Report spills, damaged equipment, safety hazards, and other concerns immediately. Follow company policies, workplace safety requirements, and applicable food handling standards. 5. Teamwork and Daily Operations Work and communicate …

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