Global Supply Chain Manager

About Us: At Reusables, we’re driven by a vision of a waste-free world and recognize the urgent need to address the environmental impact of our current systems and habits. We believe that meaningful change requires institutions to offer frictionless systems that make sustainability effortless and tangible. What began as a grassroots initiative offering reusable takeout containers to restaurants and cafes in Vancouver, has since grown into an enterprise technology platform reaching institutions across North America. Today, Reusables is helping to eliminate thousands of tonnes of single-use waste each year, empowering businesses to join the journey toward a cleaner, more sustainable future. As a venture-backed and mission-driven company, we are passionate about making impact at scale. We are a young, weirdly talented group of ‘high-octane’ individuals that are relentlessly focused on the planet, people, and profit – in that order. About the Role: You'll own everything outside our door: getting the right parts to our floor at the right cost and time, and getting finished units across borders and onto campuses. That covers sourcing and procurement from suppliers in North America and Asia, inbound and outbound logistics, customs and tariffs. You'll be our first dedicated supply chain hire, so you’ll get to design the end-to-end supply chain that best fits our products and demand cycles, and watch it become a core part of how Reusables runs. Very little of what we do has been done before, so most of what you set up will be one of a kind. Until our Production Manager starts, you'll also cover inventory planning and make sure the floor has what it needs. This is a full-time, permanent position to start in January 2027. Our hardware is designed, built, tested and shipped by a small team in Vancouver, and you’ll report to our Hardware Lead. Most units ship in a summer peak, ahead of each autumn semester. We’re moving from build-to-order to levelled production. From February we build steadily towards the September peak, and servicing and refurbishing units already in the field runs alongside new builds. What You’ll Be Doing: Buy components and purchased units, from electronic and mechanical parts to tablets, displays and enclosures, at the right cost and lead time Be the main contact for our suppliers: negotiate price, MOQs and lead times, track delivery performance and resolve quality issues Own supplier, cost, lead time and MOQ for every part, and bring lower-cost or more available substitutes to engineering for approval Find single-source and long-lead parts, and qualify second sources before they become shortages Turn the production plan and sales pipeline into a forecast, and set reorder points Order ahead of factory shutdowns such as Chinese New Year Arrange inbound freight and outbound shipments to customers in Canada and the US: carriers, rates, tracking and delivery dates Handle HTS classification, country of origin, CUSMA documentation, duties and tariff exposure, working with our customs broker Design and source packaging that protects the product and keeps freight costs down Set the packing specs our production floor follows Set up the inventory and BOM data and tools we need as we grow Report on spend, landed cost per unit, supplier on-time delivery and inventory value How Your Year Looks: January to February: Take over the costed BOM and supplier list, and get orders for the build-ahead and summer peak placed before the Chinese New Year shutdown February to May: Keep parts flowing for levelled production, qualify second sources, and cover inventory planning until our Production Manager is in place June to September: Outbound shipping to campuses in Canada and the US, customs clearance, and chasing anything late October to December: Post-season review of landed cost and supplier performance, and next year's forecast and ordering plan What You’ll Bring To The Team: 4+ year…

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