Global Shipping & Customs Coordinator

EXEDY Globalparts Corporation is seeking a detail-oriented and experienced Import/Export & Customs Coordinator to support our domestic and international logistics operations. This critical role ensures the smooth flow of global shipments while maintaining compliance with all customs, import/export, and duty reimbursement requirements. Key Responsibilities Coordinate all domestic and international shipments, including import, export, and third-country logistics. Prepare, review, and maintain all required customs documentation (commercial invoices, packing lists, USMCA certificates of origin and other applicable trade documentation). Ensure full compliance with U.S. Customs & Border Protection (CBP), international trade regulations, and carrier requirements. Track duty payments and manage the duty reimbursement/drawback process. Communicate proactively with freight forwarders, carriers, suppliers, and internal teams to ensure timely shipment movement. Investigate shipment delays, customs holds, and discrepancies; provide resolution and corrective actions. Maintain accurate records of shipments, tariffs, duties, and compliance documents. Support internal teams (Warehouse, EO&T, Operations, Accounting) with shipping requirements and cross-functional logistics tasks. Monitor and update international shipping KPIs. Assist with continuous improvement initiatives to streamline global logistics and documentation processes. Operate a forklift (hi-lo) to load shipments and support shipping activities safely Qualifications 2+ years of hands-on experience in domestic and international shipping, import/export, customs clearance, or freight forwarding. Strong knowledge of HTS classification, Incoterms, tariffs, and international trade regulations . Experience with duty reimbursement or duty drawback programs preferred. Familiarity with freight forwarders, customs brokers, and carrier systems. Proficiency in Microsoft Excel and shipment tracking systems. Strong organizational skills and attention to detail. Ability to manage multiple global shipments and deadlines simultaneously. Excellent communication skills and customer-service mindset. Ability to work collaboratively with warehouse operations, management, and external partners. Prior forklift (hi-lo) operating experience, including loading and unloading trucks, preferred. Willingness to perform both office-based logistics coordination and hands-on warehouse duties, including completing required forklift training and evaluation. Benefits: 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Experience: International shipping (Imports and Exports: 2 years (Preferred) Preparing customs and international shipping documentation: 2 years (Preferred) Operating forklift (ho-lo): 1 year (Preferred) HTS Codes, tariffs and Incoterms: 1 year (Required) Duty drawbacks/reimbursement processes: 1 year (Required) Microsoft Excel for shipment tracking and recordkeeping: 1 year (Required) Shift availability: Day Shift (Preferred) Work Location: In person

View the full posting and apply