Global Shipping & Customs Coordinator

EXEDY Globalparts Corporation is seeking a detail-oriented and experienced Import/Export & Customs Coordinator to support our domestic and international logistics operations. This critical role ensures the smooth flow of global shipments while maintaining compliance with all customs, import/export, and duty reimbursement requirements.
Key Responsibilities
• Coordinate all domestic and internation
...
al shipments, including import, export, and third-country logistics.
• Prepare, review, and maintain all required customs documentation (commercial invoices, packing lists, USMCA certificates of origin and other applicable trade documentation).
• Ensure full compliance with U.S. Customs & Border Protection (CBP), international trade regulations, and carrier requirements.
• Track duty payments and manage the duty reimbursement/drawback process.
• Communicate proactively with freight forwarders, carriers, suppliers, and internal teams to ensure timely shipment movement.
• Investigate shipment delays, customs holds, and discrepancies; provide resolution and corrective actions.
• Maintain accurate records of shipments, tariffs, duties, and compliance documents.
• Support internal teams (Warehouse, EO&T, Operations, Accounting) with shipping requirements and cross-functional logistics tasks.
• Monitor and update international shipping KPIs.
• Assist with continuous improvement initiatives to streamline global logistics and documentation processes.
• Operate a forklift (hi-lo) to load shipments and support shipping activities safely
Qualifications
• 2+ years of hands-on experience in domestic and international shipping, import/export, customs clearance, or freight forwarding.
• Strong knowledge of HTS classification, Incoterms, tariffs, and international trade regulations.
• Experience with duty reimbursement or duty drawback programs preferred.
• Familiarity with freight forwarders, customs brokers, and carrier systems.
• Proficiency in Microsoft Excel and shipment tracking systems.
• Strong organizational skills and attention to detail.
• Ability to manage multiple global shipments and deadlines simultaneously.
• Excellent communication skills and customer-service mindset.
• Ability to work collaboratively with warehouse operations, management, and external partners.
• Prior forklift (hi-lo) operating experience, including loading and unloading trucks, preferred.
• Willingness to perform both office-based logistics coordination and hands-on warehouse duties, including completing required forklift training and evaluation.
Benefits:
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
Experience:
• International shipping (Imports and Exports: 2 years (Preferred)
• Preparing customs and international shipping documentation: 2 years (Preferred)
• Operating forklift (ho-lo): 1 year (Preferred)
• HTS Codes, tariffs and Incoterms: 1 year (Required)
• Duty drawbacks/reimbursement processes: 1 year (Required)
• Microsoft Excel for shipment tracking and recordkeeping: 1 year (Required)
Shift availability:
• Day Shift (Preferred)
Work Location: In person

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