Global Director, Sales & Operations Planning (S&OP)

GLOBAL DIRECTOR, SALES & OPERATIONS PLANNING (S&OP) POSITION SUMMARY The Global Director, S&OP will lead the company's Global Sales & Operations Planning process, aligning demand, supply, manufacturing capacity, inventory, financial objectives, and commercial priorities. This highly visible leader will serve as the key connection point between Sales, Finance, Operations, Manufacturing, Procurement, Product Management, and Customer Service. The role will establish a disciplined, data-driven planning process that enables the organization to anticipate risks, optimize resources, improve customer service, and support profitable growth. KEY RESPONSIBILITIES Own and continuously improve the global S&OP process, governance, calendar, and operating cadence. Lead demand review, supply review, pre-S&OP, and executive S&OP meetings. Establish clear accountability, decision rights, escalation processes, and action tracking. Lead global demand planning and improve forecast accuracy, visibility, and accountability. Partner with Sales to incorporate customer requirements, market trends, launches, seasonality, and strategic opportunities. Lead supply and capacity planning across manufacturing, procurement, and suppliers. Identify supply constraints and develop mitigation and scenario plans. Ensure new product introductions, transitions, and end-of-life products are incorporated into the planning process. Establish inventory targets aligned with customer service and financial objectives. Optimize raw materials, WIP, finished goods, and service-part inventory. Reduce excess and obsolete inventory while maintaining appropriate service levels. Partner with Finance to improve inventory turns, working capital, and cash conversion. Develop executive dashboards and KPIs covering forecast accuracy, supply attainment, OTIF, backlog, inventory, capacity, supplier performance, and working capital. Translate complex data into actionable business insights and recommendations. Identify trends, risks, root causes, and opportunities for improvement. Build strong partnerships across Sales, Finance, Operations, Manufacturing, Procurement, Engineering, and Customer Service. Lead through influence in a global, matrixed organization. Establish a culture of accountability, transparency, fact-based decision-making, and continuous improvement. Develop S&OP capability and planning talent across the organization. QUALIFICATIONS Bachelor's degree in Supply Chain, Operations, Business, Engineering, Finance, or related field. 5-8 years of progressive supply chain, S&OP, demand/supply planning, or operations experience. 4+ years of leadership experience in a global or multi-site organization. Demonstrated experience implementing or leading an S&OP / Integrated Business Planning process. Strong understanding of demand planning, supply planning, inventory, manufacturing, procurement, and financial planning. Strong analytical, financial, communication, and executive influencing skills. Experience with ERP/MRP, planning, forecasting, and business intelligence systems. Experience in gaming, technology, electronics, manufacturing, or complex engineered products preferred. APICS/ASCM certification, MBA, or advanced degree preferred. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. Pay: $125,000.00 - $150,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: Remote

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