FastSigns Alcoa
DIRECTOR OF SALES & OPERATIONS
Sign Production & Visual Communications | East Tennessee | Relocation Welcome
This Isn't a Job. It's a Platform.
FastSigns Alcoa. is a fast-growing visual communications company based in the heart of East Tennessee — and we're building something big. We're not looking for someone to fill a seat. We're looking for an industry veteran who thinks like an owner, sells like a champion, and is ready to plant a flag in a market loaded with opportunity and lead our growth from the front.
If you've spent years in the sign and print industry, know the business inside and out, and have been waiting for the right opportunity to stop being a cog and start being the engine — this is your call.
The Opportunity
East Tennessee is in the middle of an economic explosion — construction, hospitality, retail, tourism, and commercial development are all surging. The demand for quality sign production, branded environments, vehicle wraps, apparel, and promotional goods is growing faster than the current market can serve. We've built the infrastructure. Now we need the right leader to drive the business into its next chapter.
We are prepared to recruit the best person in the country for this role. Geography is not a barrier — relocation assistance is on the table for the right candidate.
The Role
As Director of Sales & Operations, you are the face of GoTeez. You own the relationship from first contact to finished product. You understand the full lifecycle of a sign and print business — estimating, production workflow, vendor relationships, client management, team leadership, and closing deals — and you can move fluently between all of it in a single day.
This is not a back-office role. You will be in the market, in front of customers, building a book of business, and building a team beneath you.
What You'll Own
- Drive new business development — prospecting, cold outreach, networking, community presence
- Manage and grow existing customer accounts — upselling, retention, and referral generation
- Produce accurate and competitive estimates for sign production, screen printing, apparel, and promotional products
- Oversee production floor operations and ensure on-time, on-spec delivery
- Collaborate with design and production teams on client specs and approvals
- Recruit, train, and develop a sales and support team as the business scales
- Report directly to ownership with clear KPIs, pipeline reporting, and growth targets
- Develop pricing strategies, vendor relationships, and supplier negotiations
- Champion company culture — this is a team-first, excellence-first environment
What We're Looking For
Non-negotiables:
- 5+ years in the sign, print, or visual communications industry in a sales or operations leadership role
- Deep working knowledge of sign production — substrates, installation, vehicle wraps, channel letters, wide format, apparel, promo
- Proven track record of building and closing a sales pipeline independently
- Estimating experience — you know how to price a job and protect the margin
- Strong communicator who can represent the brand professionally at every level
- Owner mentality — you treat the business like it's yours because we want you to act like it is
What sets the A-players apart:
- Experience managing a production team or shop floor
- Existing relationships with commercial contractors, developers, or retailers in any market
- Comfort with CRM tools, quoting software, and basic production scheduling systems
- Entrepreneurial mindset with a bias toward action over analysis paralysis
- Willingness to relocate to the Knoxville/East Tennessee area
Compensation & Benefits
We believe in paying for performance and rewarding people who build real value. Compensation is designed to be highly competitive and structured to grow with the role.
- Base salary commensurate with experience
- Performance-based commission and bonus structure — uncapped earning potential tied to revenue growth
- Relocation assistance available for the right candidate
- Opportunity to grow into a equity or profit-sharing arrangement as the business scales
- Paid time off, holidays, and a flexible environment built on trust and results
Who We Are
FastSign Alcoa is not a corporate machine. We're a driven, close-knit team that takes the work seriously without taking ourselves too seriously. We move fast, solve problems, and celebrate wins. The people who thrive here are self-starters who want ownership over their outcomes — not a manual to follow.
East Tennessee is one of the best places in America to live and build a life — low cost of living, incredible outdoor access, a booming economy, and a community that still feels like community. If you've been waiting for the right market and the right company, this is it.
Ready to Build Something?
Send your resume, a brief note about your background, and — most importantly — tell us about a deal you're proud of and why. We read every submission.
Apply: careers@goteez.com | GoTeez + FasSigns | Alcoa / East Tennessee
Our journey began in 1992 in the sunny state of Florida, where we honed our craft and built a strong foundation for our business. Over the years, we have continuously evolved and adapted to the ever-changing industry landscape, staying ahead of the curve with the latest advancements in screen printing technology and techniques. In 2010, we moved our operations to Tennessee, bringing our expertise and passion for screen printing to the Great Smoky Mountains. With a keen eye for detail and a commitment to excellence, we have quickly become a go-to destination for individuals, businesses, brands, organizations, and events seeking high-quality custom screen printing solutions. Whether you’re looking to create custom apparel, promotional products, or branded merchandise, we have the skills, resources, and dedication to bring your vision to life. Our talented team of designers and technicians work closely with our clients, ensuring that every project is executed with precision, attention to detail, and a touch of creativity. Our decades long experience in providing wholesalers the products and ideas they need makes GoTeez unique in the custom apparel world.