General Manager - Restaurant

Benefits: Paid time off, employee meals, employee discounts, performance-based bonuses, salary reviews, and career advancement opportunities. Help Us Build Something Great! Angie’s Philly Wings & Deli is an exciting new restaurant concept bringing authentic Philly-inspired cheesesteaks, whole wings, freshly prepared deli sandwiches, and exceptional hospitality to Durham, North Carolina. We are seeking an experienced, motivated, hands-on General Manager to join our leadership team and play an essential role in launching and growing our restaurant. We're looking for a leader who wants to build something, not just manage something. This is a unique opportunity for someone who is passionate about restaurant operations, developing successful teams, creating efficient systems, growing catering sales, and delivering outstanding customer experiences. The selected candidate will work directly with ownership during our initial opening and development phase, helping establish operational procedures, train employees, develop catering relationships, and build a strong foundation for long-term success. This is not a desk-only management position. Our General Manager must be willing and able to work alongside the team, including cooking on the grill, preparing sandwiches, assisting customers, and supporting daily operations wherever needed. Our long-term goal is to develop a General Manager who can confidently oversee the restaurant's daily operations independently while maintaining our standards for quality, service, teamwork, and profitability. Key ResponsibilitiesRestaurant Opening & Development Work closely with ownership throughout the restaurant's opening and development process. Assist with establishing standard operating procedures (SOPs), operational systems, and daily management checklists. Help develop employee training materials, onboarding processes, and performance standards. Coordinate with the designated hiring representative to support employee onboarding, training, and operational readiness. Assist with implementing POS systems, inventory management procedures, scheduling systems, and operational workflows. Help establish catering procedures, order management systems, and customer follow-up processes. Identify potential operational challenges and proactively recommend solutions. Help create an organized, efficient, and positive restaurant environment from day one. Hands-On Kitchen Operations & Leadership This is a hands-on leadership position, especially during our opening and initial growth phase. Learn and become proficient in all restaurant stations, including grill cooking, cheesesteak preparation, deli sandwich assembly, wing preparation, cashier operations, and order fulfillment. Actively assist with cooking, food preparation, sandwich making, packaging, cleaning, and customer service as needed. Work directly alongside kitchen and front-of-house employees during busy periods, staffing shortages, and the restaurant's initial opening phase. Maintain thorough knowledge of recipes, portion controls, food quality standards, and preparation procedures. Train and coach employees on proper cooking techniques, food preparation, service standards, and operational procedures. Ensure food is prepared accurately, efficiently, and consistently. Identify workflow challenges and implement solutions that improve speed, quality, and productivity. Demonstrate a team-first attitude and willingness to assist in any area of the restaurant. Transition into greater oversight and leadership responsibilities as the restaurant becomes established and the team develops. Our leadership philosophy is simple: Lead by example. Daily Restaurant Operations Oversee all front-of-house and back-of-house operations. Ensure consistent food quality, presentation, cleanliness, and customer service. Maintain efficient daily operations and address challenges quickly and professionally. Manage opening and closing procedures, cash handling, and daily repor…

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