General Manager – Freight Forwarding & Logistics

General Manager – Freight Forwarding & Logistics Company: Altia Solutions, Inc. Location: Springfield Gardens, NY 11413 (JFK area) Work arrangement: Hybrid; some on-site work required. Job Type: Full-time Salary: $125,000–$160,000 annually, depending on experience and qualifications. About Altia Solutions Altia Solutions is a growing international freight forwarding and logistics company specializing in air freight, ocean freight, and domestic transportation solutions. We serve customers across global markets and are committed to delivering reliable, efficient, and customer-focused logistics services. We are seeking an experienced, hands-on General Manager to lead daily operations, strengthen our teams, and support the continued growth of our business. About the Role This is a senior leadership position reporting directly to the President. We are looking for someone who can take ownership of day-to-day business operations, lead teams independently, solve complex challenges, and ensure the company continues operating effectively without requiring constant executive oversight. The ideal candidate combines strong operational expertise with leadership skills, sound business judgment, and experience in international freight forwarding. Key Responsibilities - Oversee daily air freight, ocean freight, and domestic logistics operations. - Lead, mentor, and hold operational and support teams accountable. - Ensure smooth coordination between operations, pricing, sales, customer service, and accounting. - Manage escalations involving airlines, carriers, overseas agents, vendors, and customers. - Implement procedures to improve operational efficiency, service quality, and profitability. - Monitor performance, productivity, and departmental KPIs. - Identify operational weaknesses and implement practical improvements. - Support hiring, staff development, and organizational planning. - Maintain reliable operational coverage and decision-making when executive leadership is unavailable. - Work closely with the President on business priorities, performance, and strategic initiatives. Required Qualifications - 7+ years of experience in freight forwarding or international logistics. - 3+ years in a management or senior operational leadership role. - Strong knowledge of international air freight operations. - Working knowledge of ocean freight, domestic transportation, and freight forwarding processes. - Experience managing teams and resolving complex operational issues. - Strong communication, organization, and problem-solving skills. - Ability to make independent decisions and manage competing priorities. - Familiarity with freight forwarding systems, carrier relationships, and operational performance management. Preferred Qualifications - Experience with freight forwarding or international shipping compliance is a plus. - An established client portfolio is a plus. - Experience managing multiple departments or branch operations. - Familiarity with IATA, TSA, FMC/NVOCC requirements, and international shipping compliance. - Experience working with international agents and freight forwarding networks. - Track record of improving efficiency, controlling costs, and developing high-performing teams. What We're Looking For We value leadership, accountability, initiative, and execution. The successful candidate will be someone who takes ownership, anticipates problems before they escalate, develops strong teams, and can operate as a trusted partner to company leadership. This is not a purely administrative position. We need an experienced freight forwarding professional who understands the business and enjoys leading people and operations. Compensation and Benefits $125,000–$160,000 annual base salary, based on experience and qualifications. Additional compensation related to new business may be discussed separately. Medical insurance with 50% of the premium paid by the company; access to a 401(k) retirement plan (no employer match). A…

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