General Manager

General Manager Door Systems Williston, ND (Full-time) About Door Systems Door Systems is a locally owned company serving homeowners and businesses with residential and commercial garage door sales, installation, and service. We’re looking for a hands-on General Manager to lead day-to-day operations at our Williston location and help drive the company’s continued growth. Position Summary The General Manager directs and coordinates the activities of Door Systems’ Williston location, including sales, office staff, field service, and installation teams. This role partners with ownership to develop and execute company policies, goals, and strategies while ensuring strong operational performance, customer satisfaction, and profitability. The position involves both strategic leadership and practical, hands-on involvement in the business. Key Responsibilities Lead and coordinate day-to-day operations across sales, service, installation, and office functions at the Williston location to meet business and profitability goals. Develop, review, and implement strategic plans covering sales, financial performance, and local market opportunities. Prepare and manage the annual budget; monitor financial performance, forecast results, analyze variances, and recommend corrective actions. Partner with ownership to review results, discuss progress, and adjust goals as needed based on current conditions. Recruit, train, coach, and manage staff; oversee performance management and recognition in partnership with ownership/HR. Support Operations and Sales in evaluating products, processes, and improvements that drive cost reduction, safety, customer satisfaction, and growth. Ensure company policies, procedures, and safety standards are followed consistently. Represent the company in the local community and industry, including trade shows, builders associations, and Chamber of Commerce events. Oversee inventory management and ensure adequate stock levels for operations. Assist with unloading weekly freight trucks and other physical tasks as needed (role can be physically demanding at times). Perform other duties as assigned. Basic Qualifications Bachelor’s degree in Business Administration, Marketing, Accounting, or related field, or equivalent progressive experience. Minimum of 5 years of experience in a progressive leadership role. Proficiency with Microsoft Office (Excel, Word, Outlook). Self-driven, results-oriented mindset with strong interpersonal, communication, and relationship-building skills. Ability to thrive in a fast-paced, changing environment; strong analytical, problem-solving, and organizational skills. Willingness to be hands-on and assist with physical tasks when needed. Preferred Qualifications Prior experience in a sales or service environment (garage doors, home services, construction, or similar). Experience with strategic planning, budgeting, and P&L responsibility. Familiarity with the construction or garage door industry. Knowledge of the Williston / western North Dakota market is a plus. Pay: From $100,000.00 per year Benefits: Dental insurance Health insurance Vision insurance People with a criminal record are encouraged to apply Work Location: In person

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