General Manager - Detroit Store
CardsHQ, LLCJob Summary We are seeking an energetic and dynamic General Manager to lead our Detroit store to new heights of success! As the driving force behind daily operations, you will oversee all aspects of store management, from sales and customer service to inventory control and team leadership. Your passion for retail management, combined with your exceptional organizational skills and ability to motivate others, will ensure a vibrant shopping environment that exceeds customer expectations. This role offers a fantastic opportunity for a motivated leader eager to make a meaningful impact within a fast-paced retail setting. Responsibilities Lead and manage all store operations, including sales, staffing, inventory, and customer service initiatives Recruit, interview, hire, and onboard new team members while fostering employee orientation and ongoing training & development Supervise daily shift activities, ensuring smooth cashiering, POS system operations, and cash handling procedures Develop and implement effective merchandising strategies, pricing policies, and inventory management practices to maximize sales and minimize shrinkage Oversee purchasing decisions, stock replenishment, inventory control, and stock organization to maintain optimal product availability Manage payroll processing, bookkeeping tasks, budgeting responsibilities, and operational compliance in accordance with company policies Cultivate a positive team environment through strong managerial communication, leadership, coaching, and performance management Maintain excellent customer service standards by addressing escalated issues promptly and ensuring the team delivers exceptional shopping experiences Utilize POS systems effectively for sales transactions and reporting; monitor retail math metrics for accurate financial tracking Conduct regular store inspections to ensure safety standards are met; oversee store cleanliness, organization, and overall appearance Experience Proven management experience within the retail industry with a focus on sales team supervision and store operations management Demonstrated success in recruiting, training & developing staff; experience with employee orientation is highly valued Strong background in inventory management, merchandising, pricing strategies, and retail math calculations Familiarity with POS systems, cash handling procedures, bookkeeping practices, and operational compliance standards Excellent communication skills in multiple languages or bilingual capabilities are preferred to serve diverse customer bases effectively Prior experience in grocery or similar retail environments is advantageous but not mandatory Demonstrated leadership abilities with supervising experience in fast-paced retail settings; assistant manager experience is a plus Join us as our General Manager in Detroit to lead an energetic team committed to delivering outstanding customer experiences! We value proactive leaders who thrive on operational excellence and team development. If you are passionate about retail management and ready to inspire others while driving store success—apply today! Pay: From $1.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Paid time off Parental leave Retirement plan Vision insurance Work Location: In person