Fuze Logistics Customer Service Expert

Join Fuze Logistics Services in Montreal as a Customer Service Expert and utilize your skills in customer engagement, order management, and problem resolution. You will play a vital role in smooth freight transportation. In this dynamic position, you will communicate effectively with customers about service capabilities while accurately managing work order inputs and shipment statuses. Your attent
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ion to detail will help resolve service issues and ensure timely coordination with dispatch as required. Key Responsibilities: • Provide detailed information on service capabilities • Enter work order details accurately in the system • Resolve customer service issues as they arise • Schedule delivery appointments according to customer needs • Communicate shipment updates and other pertinent information Requirements: • At least 1 year in transport customer service • Strong attention to detail and geographical knowledge • Effective communication and organizational skills • Ability to work independently and under pressure • Bring energy and a positive attitude to the team Maximize your customer service potential at Fuze Logistics and help ensure seamless operations in Montreal. J-18808-Ljbffr

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