Full Time Dispatcher

First Choice Transportation Group, a regional transportation and warehousing company, is currently seeking to fill a Dispatch position in our company. Any interested applicant is encouraged to browse our website at www.firstchoicegroup.us to learn more about our company and services.
We are looking for a customer service-oriented representative/Dispatcher to join our team. As a Dispatcher operati
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ng in a highly transactional workflow, the team member will provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
• Coordinate and manage logistics for timely dispatch of freight.
• Utilize transportation management systems to optimize routing and scheduling.
• Communicate effectively with drivers and clients via phone and email.
• Analyze data to improve dispatch efficiency and resolve issues.
• Maintain accurate records of shipments and deliveries.
• Ensure compliance with safety regulations and company policies.
Qualifications
• Strong logistics and dispatching skills
• Excellent communication and phone etiquette
• Proficiency in typing and data entry
• Experience with GPS and GIS technologies
• Ability to analyze and manage freight operations effectively
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
• Paid time off
Application Question(s):
• Do you have your own reliable transportation to get to and from the office?
• Are you PROFICIENT in computer usage?
Experience:
• Dispatching: 1 year (Preferred)
Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)
Ability to Commute:
• Shreveport, LA 71106 (Required)
Work Location: In person

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