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Full Time Dispatcher

Central Iowa Towing
11 hours ago
Full-time
On-site
Ames, IA, United States
$16 - $19 USD hourly
Indeed

Job Summary ***PLEASE BE AWARE THAT THIS POSITION REQUIRES WEEKENDS*** We are looking for a candidate who can work the hours of 1:00pm-9:00pm Monday-Friday, with some weekends included. We are currently looking to add a full time dispatcher to our growing team. As a full time dispatcher you will receive calls from law enforcement, insurance, and private customers for towing and/or roadside service. This position is full time. Training will be conducted during the daytime, during the week. Applicants can expect 32-40 hours a week. Responsibilities and Duties As a dispatcher we need someone who can accurately take calls from law enforcement, insurance, and private customers for towing and/or roadside service. Dispatch drivers to the location with as much information as possible. Give accurate eta's per location. Update customer of driver progress. General cleaning and book keeping will also be performed. Qualifications and Skills General knowledge of Central Iowa and major roads and highways. Good customer service skills and ability to assign tasks and follow up on completion. Full time dispatchers must have the ability to deal with multiple phone calls and be able to multitask. Radio etiquette preferred as two way radios are used for communication with fleet drivers. Great computer skills are necessary. Dispatchers are subject to pre-employment drug screening along with having an acceptable background check. Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 40.0 – 50.0 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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