Fulfillment Team Lead (Inbound–Outbound)

Fulfillment Team Lead, Inbound & Outbound Clifton, New Jersey | Operations About 1Commerce 1Commerce is building the operational infrastructure that helps modern commerce move faster. At our Clifton fulfillment center, our teams are responsible for keeping products moving accurately and efficiently from receiving through shipment. As we continue to grow, we’re looking for hands-on leaders who know how to bring structure to fast-moving operations, develop strong teams, and solve problems in real time. About the Role As a Fulfillment Team Lead, Inbound & Outbound , you’ll help lead the day-to-day flow of our fulfillment operation across receiving, picking, packing, and shipping. This is a hands-on leadership role for someone who understands warehouse operations and knows how to keep people, priorities, and workflow moving together. You’ll coordinate associates throughout the shift, monitor operational performance, address bottlenecks, reinforce standard work, and partner with site leadership to deliver against daily goals. You won’t just oversee the operation. You’ll be on the floor helping make it better. What You’ll Do Lead day-to-day floor execution across inbound and outbound fulfillment operations Coordinate labor and assign work across receiving, picking, packing, and shipping based on operational priorities Monitor workflow throughout the shift and quickly adjust resources to address bottlenecks and meet Critical Pull Times Lead shift stand-ups and communicate priorities, performance, and operational changes to the team Coach associates in real time and provide hands-on training on SOPs, quality standards, safety, and best practices Monitor key operational metrics through the Warehouse Management System (WMS), including Units Per Hour (UPH) Provide clear shift updates and performance reporting to site leadership Troubleshoot inventory discrepancies, equipment issues, and other operational escalations Conduct routine 5S and safety audits and reinforce a clean, organized, and safe working environment Identify opportunities to improve productivity, quality, workflow, and overall operational execution Serve as a dependable point of leadership on the floor while setting the standard for ownership, accountability, and teamwork What You BringMinimum Qualifications 1+ year of experience in warehouse, fulfillment, distribution, logistics, or manufacturing operations High school diploma or GED Experience working with a Warehouse Management System (WMS) Working knowledge of Microsoft Excel and Outlook Ability to work on your feet for 10 to 12-hour shifts Ability to lift up to 49 pounds independently Ability to work a flexible schedule based on operational needs, including nights, weekends, and holidays Preferred Qualifications 1 to 3 years of warehouse or fulfillment experience with lead, trainer, or supervisory responsibilities Experience supporting both inbound and outbound operations Experience using operational metrics to manage workflow and team performance Familiarity with 5S, Lean, or other Operational Excellence practices Logistics, supply chain, or related certification or education Strong communication skills and the ability to lead calmly in a fast-moving environment What Success Looks Like You’ll thrive in this role if you’re someone who notices the bottleneck before it becomes a problem, steps in when the team needs support, and takes ownership of getting the shift across the finish line. The strongest Team Leads at 1Commerce combine operational knowledge with people leadership. They set clear expectations, communicate early, stay close to the work, and continuously look for ways to make the operation safer, simpler, and more effective. Benefits & Perks For eligible employees, 1Commerce offers a benefits package designed to support you and your family, including: Medical coverage Dental coverage Vision coverage Opportunities for continued learning, development, and career growth Hands-on experience with modern fulfillme…

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