Fulfillment Operations Specialist

Location: Brooklyn, NY – 693 Atkins Avenue (On-Site) Schedule: Monday–Friday, 9:00 AM–5:00 PM Compensation: $60,000 Annually, occasional overtime may be required and is included as part of the compensation package Employment: Full-Time Eligibility: U.S. Citizen or Permanent Resident About the Role We are seeking an organized, proactive, and hands-on Fulfillment Operations Specialist to ensure customer orders are accurately prepared and shipped on time. In this role, you will coordinate with warehouse operations, manage inventory across multiple locations, and work closely with the Warehouse Manager, Logistics team, and Operations Manager to keep order fulfillment running smoothly. The ideal candidate is detail-oriented, can multitask, is resourceful, and takes ownership of tasks. Balancing coordination and administrative work with hands-on warehouse support as needed. Must be comfortable occasionally lifting approximately 20–30 pounds as operationally necessary. Key Responsibilities Coordinate Order Fulfillment: Oversee the picking, assembly, packaging, and shipment preparation of customer orders, ensuring accuracy and timely completion. Coordinate Inventory Across Locations: Work with other warehouse locations to source and collect items needed to complete orders. Verify Order Completeness: Confirm in the Receiving system that all order components have been received before shipment. Maintain Accurate Records: Update order statuses in the fulfillment system, including documenting partial shipments and outstanding items. Resolve Fulfillment Issues: Identify delays, inventory shortages, and order discrepancies, working with the Warehouse Manager and relevant teams to resolve them. Coordinate Daily Operations: Work closely with the Warehouse Manager to organize priorities and keep warehouse activities running smoothly. What We're Looking For We are looking for someone with the right mindset above all else — positive, proactive, dependable, professional, organized, and willing to take ownership. Experience in any professional field is welcome. At least 3 years of professional experience in an organized work environment. Previous work in a related field is preferred. Must be a U.S. Citizen or Permanent Resident. Tech-savvy and comfortable learning new software and systems. College degree preferred, but not required. Bilingual English/Spanish preferred, but not required. Strong organizational, communication, and problem-solving skills. Reliable and punctual. Nice to Have: Previous experience in fulfillment, operations, logistics, warehouse management, customer service, sales, manufacturing, retail, supervisory or a related field is a plus, but not required. Compensation & Benefits $60,000 USD annual salary Monday–Friday, 9:00 AM–5:00 PM; weekends off. Occasional overtime may be required and is included as part of the salary Medical benefits available Opportunities for growth Direct hire with School Basics Location & Commute 693 Atkins Avenue, Brooklyn, NY Street and nearby parking are available, although there is no dedicated company parking. We strongly prefer candidates based in Brooklyn, Queens, or Lower Manhattan. The facility is located a 10-minute walk from the nearest public transit stop. Candidates should have reliable transportation to reach location.

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