Fulfillment Operations Assistant

Position Summary Advanced Notary Services provides mobile notary services. We are seeking a dependable Fulfillment Operations Assistant to support the coordination of customer requests, document preparation, and daily service operations. This role helps ensure that service requests are recorded accurately, paperwork is organized, and information is shared with the appropriate team members. The ideal candidate is organized, communicates clearly, and can manage routine administrative tasks while maintaining attention to detail. Responsibilities Review incoming service requests and enter relevant information into company records. Organize customer details, appointment information, and related documentation. Assist with scheduling and coordinating service requests with the appropriate team members. Check forms and supporting paperwork for completeness before forwarding them for review. Update records when appointments, service details, or request statuses change. Communicate with customers and internal staff regarding routine scheduling and documentation questions. Maintain orderly digital and physical files for easy retrieval. Help prepare document packets and administrative materials for scheduled appointments. Track pending requests and follow up on incomplete information when necessary. Handle customer information carefully and follow company procedures for document confidentiality. Assist with general administrative tasks that support daily business operations. Qualifications High school diploma or equivalent required. No previous experience required; training will be provided. Basic computer skills, including email, data entry, and document management. Strong organizational skills and attention to detail. Clear written and verbal communication. Ability to follow procedures and manage routine tasks accurately. Dependable, professional, and able to work independently and as part of a team. Benefits On-the-job training. Professional and collaborative work environment. Opportunity to develop administrative and operations support skills. Potential for growth as the company’s service needs evolve. Join Advanced Notary Services and help keep customer requests, appointments, and document workflows organized while supporting reliable mobile notary services throughout California. Pay: $22.50 - $23.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Work Location: In person

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