Fulfillment Lead

NOTE: Job applications will not be accepted through LinkedIn. Please read the full job description for info on how to apply. Thank you! Position: Fulfillment Lead 10/12/26 Position Description We’re looking for an enthusiastic, high-energy, hard-working person with project management and fulfillment experience who is ready to bring their enthusiasm and work ethic to a growing company. This is a heavy information and task management role and a light people management role. This person would be responsible for directing our Fulfillment Team staff at Moglea - 1-2 part-time members daily, depending on order volume. This individual would help manage all incoming wholesale purchase orders, retail orders, customer communication, and all operations of Moglea Fulfillment as a whole, ensuring our customers have the best possible experience in ordering from Moglea. This individual would help with existing and new customer outreach by sharing marketing materials with leads on an ongoing basis. This individual would assist us with customer connection, sales, and lead retrieval at our in-person trade shows. This individual would have an agile growth mindset, eager to take on new tasks or train others as our small business grows and changes. The individual will maintain the aesthetic quality, integrity, and standards of the Moglea line by shipping products that align with Moglea’s design vision. Our Company: Moglea was launched in 2012 and is under the creative direction of Chad and Meg Gleason. Their artful stationery and product line is created using hand-applied production processes to add one-of-a-kind elements to each product. The production team in their Des Moines, Iowa-based studio thoughtfully applies layers of paint to extra-thick sheets of paper before cutting them down, yielding completely unique compositions. Each piece is finished on one of their antique presses, which are foil stamped, printed, or die-cut using traditional letterpress printing processes. The Moglea line is a joyful exploration of composition, pattern, and color. For each new release, Chad and Meg intentionally focus on adding unexpected production processes or visual ideas to the current collection. The result is a product line in which each piece feels like a work of art that is meant to be shared. The Moglea line is sold worldwide, with placement in over 1000 stores. The line is also sold nationwide by retailers Anthropologie, Paper Source and Barnes & Noble. Our Values Sincerity, Accountability, Respect, Empathy, Humility, Adaptive Tenacity, Ownership, Integrity and Joy. (We had to delete the descriptions within LinkedIn because of word count.) Responsibilities Wholesale and Retail order management Oversee and manage all customer orders, maintaining accuracy and ensuring a successful delivery. Help the team pack and prioritize orders based on the ship date. Communicate with Assembly and Production teams to understand what product will be in stock daily to keep orders moving and communicate lead times with customers. Maintain all internal order-processing procedures. Improve procedures to help optimize and make them more efficient. Oversee quality-checking on all products, as the Fulfillment team is the final eye on all Moglea products before the customer receives them. Maintain communication with Sales Agents. Foil-stamp notebooks and stationery for personalization orders. Key Account orders - Logistics and Planning Follow and consistently update vendor routing guides. Plan shipments based on weight and size. Keep large orders organized and accurate. Plan case packs, create carton labels, and prepare proper documentation for each shipment. Plan pallet shipments by staging boxes in the best configuration. Stack and wrap pallets. Order pulling, packing, and inventory maintenance Guide the team daily on priorities and objectives, delivering a plan for the day. Prioritize getting as many orders out daily as possible. Maintain stock in pull bins. Enter Assembly …

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