Fulfillment Center Operations Manager

Job Summary Selery Fulfillment, Inc. is a fulfillment and e-commerce warehousing company with locations across the U.S. Selery is proud to serve hundreds of customers by ensuring their orders are packed and shipped on time. We are seeking a Fulfillment Center Operations Manager to manage a growing team. The Fulfillment Center Operations Manager oversees small to mid-size daily e-commerce operations to ensure customer orders are processed accurately, efficiently, and on time. This role leads a team of associates, coordinates workflow, maintains inventory accuracy, and upholds quality and safety standards in a fast-paced environment. Key Responsibilities Supervise and motivate a team of warehouse associates performing picking, packing, shipping, and returns processing. Manage operational activities using the company WMS, Ship Hero. Coordinate daily workload and labor assignments to meet order fulfillment and shipping deadlines. Work alongside warehouse employees to ensure orders are processed. Track and control inventory to ensure product availability and limit inventory shortages and overages. Monitors order accuracy, productivity, and quality standards; addresses discrepancies promptly. Train and coach associates to achieve performance goals and maintain cross-functional flexibility. Ensure compliance with all company policies, procedures, and safety regulations. Support process improvement initiatives to increase efficiency and reduce errors. Communicate effectively with supervisors, customer service, and inventory teams to resolve operational issues. Maintain clean and organized work areas that meet company and OSHA safety standards. Assist with cycle counts and inventory accuracy checks. Operate warehouse equipment, including pallet jacks, forklifts, and handheld scanners, as needed. Other duties as assigned. Qualifications High school diploma or GED required; associate degree preferred. Bilingual fluency in English and Spanish is required. 2+ years of experience in e-commerce fulfillment, warehouse, or distribution operations. 2+ years of experience in a team lead, coordinator, or supervisory role preferred. Leadership, communication, and organizational skills. Proficiency in warehouse management systems (WMS) and basic computer applications. Ability to lift up to 50 lbs and stand/walk for extended periods. Ability to travel from time to time Pay: $70,000.00 - $75,000.00 per year Benefits: 401(k) Paid time off Work Location: In person

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