Fulfillment Associate

Fulfillment Specialist Seeking a Reliable & Proactive Fulfillment Specialist for a Growing E-Commerce Pet Business! (Experience with Shopify & Amazon Seller Central preferred) Cotati, CA | Full-Time | Independent Business We are a thriving, evolving business and veterinary practice dedicated to providing high-quality care for pets locally while shipping essential pet products to owners nationwide. Our goal is simple: deliver exceptional service and provide an organized, efficient fulfillment operation. We value clear communication, established daily workflows, and straightforward processes that allow you to do your best work and take ownership of our outbound shipping deadlines. About Us Rooted in our community, our business is dedicated to serving pets and their families both locally and nationwide. We believe exceptional service starts with teamwork, kindness, and respect; we value unique strengths and support one another every step of the way. We take pride in creating a seamless, reliable experience from stock intake to final package delivery. The Role We’re looking for a Fulfillment Specialist who: Is a reliable go-getter who works independently and manages time effectively Takes full responsibility for meeting daily shipping deadlines with a high level of accuracy Can handle physical tasks in a fast-paced environment with a positive attitude Is tech-savvy and comfortable navigating order platforms and shipping tools Values kindness, professionalism, and maintaining a clean, organized workspace Key Responsibilities Order Fulfillment: Pick, pack, and ship customer orders generated through Shopify and Amazon with speed and precision. Shipping Logistics: Generate and print shipping labels accurately; determine the best packing methods and ensure all packages are securely packed for transit to reach customers on time. Time Management: Coordinate daily fulfillment tasks to ensure all outbound shipments reliably meet the 4:00 PM daily mail deadline. Inventory Management: Help maintain an organized fulfillment space by counting, receiving, and stocking incoming inventory as it arrives. Fulfillment Upkeep: Maintain a clean, safe, and efficient workspace to streamline daily warehouse and shipping operations. Qualifications & Requirements Availability: Must be available to work consistent weekly shifts. Physical Ability: Must be able to comfortably lift and move boxes weighing up to 70 lbs and handle active physical tasks across the fulfillment area. Detail-Oriented: High level of accuracy in picking items to ensure pets and pet parents get exactly what they ordered. Tech & Shipping Knowledge: Familiarity with Amazon Seller Central and Shopify is a major plus, along with an understanding of standard shipping label generation and parcel handling. Communication: A great communicator who works well with team members and maintains a calm, professional demeanor during peak shipping periods. Please note this job is in-person in Cotati, CA Why Join Us? As a foundational team member, your work directly touches lives by getting essential pet products into the hands of owners nationwide. If you want to be part of a forward-thinking, supportive team where your hard work is recognized, your ideas matter, and your daily effort truly makes a difference, this is a great place to land. Apply today and take the opportunity to join our mission, together. Pay: $18.00 - $20.00 per hour Benefits: Flexible schedule People with a criminal record are encouraged to apply Experience: Picking & packing: 2 years (Required) Ability to Commute: Cotati, CA 94931 (Required) Work Location: In person

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