Fuel Transportation Dispatcher

About the Position: We are a locally owned fuel delivery company seeking a proactive, highly organized Dispatcher to coordinate the daily execution of our commercial delivery routes. This is a hands-on, fast-paced position for someone who operates with a strong sense of urgency, can manage multiple live priorities at once, and remains calm and accurate when plans change. The core of this role is simple: Build a workable daily plan, prepare drivers and trucks, monitor routes in real time, communicate early, and resolve developing problems before they affect the customer. Key Responsibilities: · Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards · Build efficient routes that account for recurring orders, non-recurring requests, customer delivery windows, Bay Area traffic, driver hours, truck availability, and site requirements. · For diesel and unleaded routes, calculate product requirements, select the appropriate truck and compartment plan, and prepare clear daily load sheets and driver/truck assignments · Manage the dispatch inbox and Non-Recurring Items List, ensuring every request is captured, confirmed, scheduled, and tracked through completion or escalation. · Monitor tank levels and be proactive to schedule will call customers when tank readings indicate service is needed. · Check drivers out and in and confirm route information, truck loads, access items, equipment, and reported variances. · Monitor Samsara, traffic, route progress, actual delivery gallons, driver hours, required breaks, overtime exposure, and regulatory limits throughout the day. · Recognize larger- or smaller-than-expected deliveries, recalculate remaining routes, and adjust reloads, stop sequences, or assignments before later customers are affected. · Communicate continuously with drivers and troubleshoot customers, access, equipment, product, quantity, loading, and routing issues. · Communicate professionally with customers regarding delivery windows, ETAs, delays, and recovery plans. · Coordinate daily delivery needs with Sales and Operations. · Perform route reconciliation and document partial deliveries, failed deliveries, and other variances. · Complete a clear written shift handoff. · Promote safe operations and follow up on customer-site problems, DVIR repairs, safety concerns, and recurring issues reported by drivers. What Success Looks Like: · Every known delivery request is captured and assigned a clear next action. · Routes are efficient, properly supplied, and realistic before drivers depart. · Developing route, timing, truck, or product problems are identified and addressed before they become service failures. · Customers, drivers, Sales, and Operations receive clear and timely communication. · Routes are reconciled accurately. · Every incomplete delivery has a documented recovery plan. · Drivers have the information and support they need to successfully complete their routes. Qualifications: · Previous experience in dispatch, transportation, logistics, commercial fuel delivery, fleet operations, or as a Class A or B commercial driver. · Demonstrated ability to succeed in a high-pressure, fast-paced environment. · Ability to handle multiple tasks simultaneously while maintaining composure, accuracy, and sound judgment. · Strong ownership mentality, attention to detail, and follow-through. · Ability to recognize when something is missing or going off plan and act without waiting to be told. · Strong commitment to customer service with professional phone, email, and in-person communication skills. · Excellent organization, prioritization, and problem-solving abilities. · Basic math skills, including the ability to work with gallons, product types, delivery quan…

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