Fuel Dispatch & Safety Coordinator
Benz Oil Company Inc.Position Type: Full-Time Work Location: On-Site and Off-Site Reports To: Fuel Manager Position Summary The Fuel Dispatch & Safety Coordinator coordinates daily bulk fuel, methanol, heating oil, and lubricant deliveries while providing dispatch, customer service, driver support, and safety coordination. This position serves as a key communication link between customers, drivers, administrative staff, management, and field operations. The position is responsible for efficiently scheduling inbound and outbound deliveries, monitoring driver hours and truck locations, resolving delivery issues, maintaining required safety and compliance records, coordinating employee training, and supporting the company's overall safety program. The ideal candidate is highly organized, detail-oriented, dependable, and able to make timely decisions in a fast-paced environment while maintaining strong relationships with customers, drivers, and coworkers. Essential Duties & Responsibilities Fuel Dispatch & Logistics Manage all incoming and outgoing dispatch calls daily. Receive and accurately record customer orders and delivery requirements. Dispatch orders to drivers and review Bills of Lading (BOLs) for accuracy before sending to the administrative team for processing. Schedule and coordinate daily inbound and outbound trucks and deliveries. Coordinate driver schedules and routes to ensure compliance with applicable DOT hours-of-service requirements. Monitor truck GPS systems to track vehicle locations, assist with efficient order scheduling, and locate drivers and equipment during emergencies. Maintain regular communication with drivers throughout the delivery process. Assist drivers with directions, delivery information, and customer-related concerns. Respond promptly to delivery delays, customer concerns, route changes, equipment issues, and other problems that arise during transportation or delivery. Evaluate delivery issues and communicate appropriate solutions to meet customer and operational needs. Escalate significant problems to the Fuel Manager or appropriate supervisor in a timely and accurate manner. Follow up on reported issues to ensure appropriate resolution. Maintain positive and professional working relationships with customers, drivers, vendors, and coworkers. Prepare accurate accident, safety, incident, and other operational reports as required. Participate in rotating on-call coverage for nights and weekends. Work in the warehouse as needed to support operational requirements. Perform other duties and responsibilities as assigned by the Fuel Manager or immediate supervisor. Work collaboratively as a team member and maintain professional relationships with coworkers. Follow all company policies, procedures, safety requirements, and regulatory requirements. Safety & Compliance Maintain employee safety and compliance information within ISNetworld , including: Employee information Required training assignments Training renewal reminders Certificates of Insurance (COIs) Monthly, quarterly, and annual exposure hours OSHA-related information Maintain company safety and compliance information within Veriforce , including: Company information Certificates of Insurance (COIs) Monthly, quarterly, and annual exposure hours OSHA-related information Maintain Driver Qualification (DQ) files for company drivers in DISA , in coordination with Human Resources. Conduct annual reviews of driver records and required DOT documentation, including: Driver's licenses Medical certificates Required qualification documents Other applicable DOT records Coordinate new-hire safety onboarding and ensure completion of required SSE policies and safety requirements. Organize and conduct monthly safety meetings covering required safety topics, near misses, operational concerns, and recommendations submitted by drivers and staff. Identify and schedule required training for new employees through organizations such as NDSC, Syndicate Energy, and other approved trainin…