(FT) Wellness Department Category Buyer

Full Time - Wellness Buyer Purpose: Purchase and maintain product lines as assigned by Wellness Manager. With guidance from Wellness Manager, work with other department staff to meet objectives for sales, margin and customer service. Status: Full Time, $23.00/hour Reports To: Wellness Manager Responsibilities: Customer/Member Service: To establish customer service as a first priority. Answer customer questions and complaints completely and courteously (referring customer to the appropriate department and/or staff member if necessary.) Assist customers with questions and special orders. Offer samples and/or suggestions for purchase in a respectful manner. Provide a welcoming environment for staff, members, and shoppers. Purchasing: Order product lines as assigned by Wellness Manager. Maintain optimal levels of inventory. Maintain detailed records of ordering and up-to-date list of department stock using agreed-upon department standards. Observe trends and needs of customers and report findings to Wellness Manager for review. Research sources for special orders/customer requests. Negotiate with suppliers, brokers and sales representatives for best prices, terms, quality and delivery. Coordinate purchasing decisions with Department Manager and other department employees. Purchase products following Co-op purchasing guidelines. Merchandising/Stocking: Enhance knowledge of industry/products as it relates to department, including but not limited to: trade publications, workshops and conferences. Assist Wellness Manager in periodically evaluating product selection. Maintain an attractive, functional and “user-friendly” department. Check invoices to verify piece count and prices. Stock displays without overcrowding shelves. Stock and face displays, rotating older stock to the front. Pull short-date or low-quality items. Follow established procedures for recording and disposing of them. Label items accurately and appropriately with price tags or signs. POS Maintain a regular weekly schedule of scanning for new shelf tags. Keep shelf tags up to date by scanning existing outdated tags and/or new products. Check for discrepancies and place new shelf tags with accompanying product. Generate information for creation of sale signage and inclusion in monthly sales flyer. Enter sales in computer as directed and in a timely fashion. Generate sale and/or miscellaneous department signs as directed by Wellness Manager. Department maintenance: Keep shelves, coolers, bins and floor of department in a clean, orderly condition. Remove trash promptly by separating recycling materials from rubbish and breaking down cardboard boxes. Advise Wellness Manager of any equipment needs. Department Teamwork/General: Be conscientious about coworkers and work with Wellness and other co-op staff for maximum efficiency. Answer phones, take down messages, and deliver them in a timely manner. Supervise and assign member workers appropriate tasks in conjunction with Wellness Manager. Adhere to work schedule as published by Wellness Manager. Clear all work schedule changes in advance with Wellness Manager. Complete other tasks as assigned by Wellness manager.

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