Frozen Food Supervisor
Tom ThumbWhy choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Position Summary The Frozen Supervisor supports and oversees the daily operation of the frozen foods department, ensuring products are properly stocked, rotated, merchandised, and maintained at appropriate temperatures. This position provides direction to associates, maintains inventory and product availability, controls shrink, and ensures the department remains clean, organized, safe, and customer-ready. Key Responsibilities Oversee daily frozen department operations and establish work priorities. Coordinate stocking, replenishment, facing, rotation, and merchandising activities. Ensure frozen shelves, cases, doors, endcaps, and promotional displays are properly stocked and organized. Monitor product availability and respond promptly to low-stock and out-of-stock conditions. Provide friendly, courteous, and professional customer service. Assist customers with locating products and answering product-related questions. Coordinate associate assignments, breaks, stocking responsibilities, and department coverage as needed. Monitor inventory levels and communicate ordering or replenishment needs to appropriate leadership. Receive, organize, rotate, and properly store frozen merchandise. Maintain organized freezer back-stock to support efficient replenishment. Follow proper product rotation and date-control procedures. Help minimize shrink through proper product handling, rotation, inventory management, and accurate stocking. Ensure merchandise is accurately priced, signed, tagged, and displayed. Coordinate promotional changes, seasonal displays, resets, and advertised items. Maintain appropriate product temperatures and immediately address or communicate temperature concerns. Monitor freezer cases and equipment for proper operation. Identify damaged, expired, thawed, or otherwise unsellable merchandise and follow proper procedures for handling it. Assist with inventory counts and other product-control activities. Maintain clean, organized, and safe aisles, freezer areas, displays, and workspaces. Follow company policies related to food safety, workplace safety, security, and loss prevention. Communicate product, equipment, inventory, staffing, or operational concerns to store leadership. Perform additional responsibilities as assigned based on business needs. Leadership Responsibilities Provide daily direction and support to associates working within the frozen department. Establish stocking and merchandising priorities based on department needs. Train associates on stocking, rotation, merchandising, temperature control, customer service, and safety procedures. Coach associates on productivity, accuracy, organization, and department standards. Monitor completed work to ensure stocking, facing, rotation, and cleanliness expectations are met. Lead by example by demonstrating excellent customer service, teamwork, urgency, and professionalism. Maintain a positive, respectful, and productive work environment. Communicate department priorities and expectations clearly to associates. Adjust assignments and priorities as business needs change throughout the shift. Work collaboratively with grocery management and store leadership to support overall store operations. Stocking & Merchandising Responsibilities Monitor frozen cases and displays throughout the day to maintain product availability. Coordinate replenishment from freezer back-stock and incoming de…