Front Desk / Warehouse Clerk

Job Summary We are looking for a friendly, dependable, and organized Front Desk / Warehouse Clerk to support our warehouse operations while providing excellent customer service. This position is ideal for a people person who enjoys helping customers, communicating with coworkers and keeping daily operations organized and running smoothly. Responsibilities Greet and assist customers in a friendly and professional manner. Answer phone calls, emails and customer questions promptly. Process customer orders and assist with auto-fulfillment systems. Enter and maintain accurate customer and order information. Monitor inventory levels and assist with inventory control. Communicate with warehouse staff regarding orders, shipments and inventory. Help resolve customer questions or order issues. Prepare and organize paperwork, packing slips and shipping documentation. Assist with receiving, checking and organizing inventory as needed. Maintain an organized and professional front desk and work area. Communicate order changes, shortages and other important information to appropriate team members. Work closely with customers, drivers, warehouse employees and management. Perform other administrative and warehouse support duties as needed. Skills Excellent customer service and communication skills. Friendly, outgoing and enjoys working with people. Strong verbal and written communication skills. Professional and friendly email communication. Bilingual Spanish/English strongly preferred. Comfortable working with computers, email and order processing systems. Understanding of inventory control and warehouse processes. Strong attention to detail and accuracy. Ability to multitask and prioritize in a busy environment. Reliable, dependable and willing to be a team player. Previous warehouse, customer service, shipping, receiving or office expperience is a plus. This position works between the front office/customer service area and warehouse, requiring the ability to communicate with both customers and warehouse personnel while keeping orders and inventory moving efficiently. Pay: From $21.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person

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