Front Desk Receptionist & Showroom Coordinator

Front Desk Receptionist & Showroom Coordinator Company: Master Design Cabinetry Position: Front Desk Receptionist & Showroom Coordinator Reports To: Accounting Administrator Employment Type: Full-Time Schedule: Monday through Friday, 7:30 AM – 4:30 PM Location: On-site in Honey Brook, PA Visit our website to learn about us: About Master Design Cabinetry At Master Design Cabinetry, we believe exceptional living spaces start with purposeful design and authentic craftsmanship. For nearly two decades, our team of dedicated cabinet designers and craftsmen has partnered with homeowners, architects, interior designers, builders, and renovators to build custom luxury cabinetry tailored to each lifestyle. Our showroom is where dreams begin to take shape. We are looking for a warm, organized, and proactive Front Desk Receptionist & Showroom Coordinator to be the welcoming face and operational backbone of our front office. Position Overview As our Front Desk Receptionist & Showroom Coordinator, you set the tone for every client who walks through our doors or calls our office. In this role, you will balance warm hospitality with administrative efficiency. You will welcome homeowners, builders, and designers while keeping our showroom client-ready, managing sample inventories, and supporting our team as they host their own guests. If you thrive in hospitality and take pride in keeping day-to-day operations polished and organized, we would love to meet you. Key Responsibilities Client Hospitality & Showroom Ambassador: Warmly welcome visiting homeowners, interior designers, builders, renovators, and other trade professionals. Prepare meeting spaces before appointments and welcome guests with refreshments (including coffee, beverages, and light snacks such as small charcuterie boards). Ensure the foyer, showroom, client consultation areas, and front desk spaces remain immaculate, organized, and inviting. Communication & Call Management: Answer, screen, and route incoming calls with warmth, clarity, and professionalism; take detailed messages and provide general information to clients, vendors, and team members. Monitor the general office email inbox and direct inquiries to the appropriate team members. Showroom Sample & Inventory Management: Maintain, organize, and track our showroom sample library (paint, stain, and door samples) to ensure availability and accuracy. Create and print product labels using Avery label software. Prepare, package, and ship sample orders to customers, as well as reorder sample inventory as needed. Design, Administrative & Event Support: Manage the showroom appointment calendar, and assist designers with client scheduling, basic data entry, and filing. Support the designated event coordinator with company events, customer appreciation events, showroom open houses, training sessions, and team gatherings. Mail, Deliveries & Office Coordination: Receive, log, sort, and distribute incoming mail, vendor deliveries, material samples, and packages; prepare outgoing mail and coordinate courier pickups. Monitor and maintain inventory of front-office supplies and hospitality items, reordering essentials before they run out. What We Are Looking For Experience: 1–3 years of front desk, receptionist, administrative assistant, or customer hospitality experience (prior exposure to interior design, custom construction, showroom environments, or shipping/inventory management is a plus). Interpersonal Polish: Exceptional verbal and written communication skills with an approachable, professional demeanor. Attention to Detail: High organizational ability, strong follow-through, and proactive problem-solving instincts. Tech-Savvy: Comfortable with standard office equipment and technology. Proficiency in Microsoft 365 (Outlook, Word, Excel, and Teams) is required. Familiarity with Avery labeling software and scheduling/CRM tools (or the ability to quickly learn them) is preferred. Reliability: Punctual, dependable, and capa…

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