Front Desk Receptionist and Administrative Assistant

Job description We are seeking a long-term employee who wants to learn all aspects of Kumon and help with center management activities. Qualifications Customer service minded individual - strong verbal communication skills and written communication skills. Proficient in basic computer usage. Must be very well-organized and able to multi-task. Fluent in Spanish a plus! Loves working with children and able to provide a positive learning experience. A self-starter, motivated individual. Front Desk Answer incoming phone calls Communicate with students and parents during class time, addressing student and parental needs, professionally, quickly, and quietly Help manage student schedules Book parent conference and orientation appointments Assisting with the enrollment process and onboarding students and families. Marketing Assist the Center Director with marketing and spreading awareness of the Kumon of West University in the local community. Make calls, follow up on leads and events to showcase the Kumon of West University. Proficiency with social media marketing is a plus! General Responsibilities Address student/parent concerns or escalate promptly. Assist with and/or manage monthly marketing initiatives and retention events (student awards events, promotions, holiday events). Manage Customer Service issues as they arise. Inventory management of worksheets and center supplies. Help with grading or student folder management and preparation as needed. Keep physical space organized and maintained as needed. Work Hours Monday to Thursday - 3.30 PM to 7 PM Saturday - 9 AM to 12 PM Should be able to work all days! Job Type: Part-time Pay: $10.00 - $13.00 per hour Benefits: Flexible schedule Work Location: In person

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