Front Desk/Office Assistant

Job Description: We are seeking a compassionate and organized part time Front desk/office assistant to join our team at Ohana Healing and Wellness. As the first point of contact for our patients, you will play a key role in providing exceptional customer service and ensuring the efficient operation of our clinic and responsible for the clinic operating smoothly. Responsibilities: -Greet patients and visitors with warmth and professionalism, creating a welcoming atmosphere. -Schedule appointments and manage the clinic's appointment calendar accurately and efficiently. -Answer phone calls, respond to inquiries, and provide information about our services in a courteous manner. -Verify patient information and details ensuring all necessary forms are completed. -Collect payments and maintain accurate billing records. -Manage patient records, ensuring they are up-to-date, organized, and compliant with regulatory standards. -Assist patients with completing intake forms and medical history questionnaires. -Coordinate with staff to ensure smooth patient flow and optimize clinic operations. -Maintain cleanliness and organization of the front desk area and overall clinic. -Assist in cleanliness of rooms. -Assist with administrative tasks such as filing, data entry, and inventory management. -Responsible for tracking, maintaining, and ensuring machines are functioning properly to provide safe and effective treatments. - Social media managing/presence & content creating for our social media page (Instagram,Facebook,Tiktok,Yelp,Google,Website) Requirements: -Professional, outgoing, responsible, reliable, and trustworthy. -Previous experience as a medical receptionist or similar role, preferably but not required. -Excellent communication and interpersonal skills, with a focus on providing compassionate care to patients. -Strong organizational skills and attention to detail. -Proficiency in using Square software, Microsoft Office Suite, G-suite, POS software, clinic management software, etc. but willing to train. - Experience with technology and iPhone use. - Experience with social media and editing on "Capcut" -Ability to multitask and prioritize tasks in a fast-paced environment. -Knowledge of medical terminology is a plus. -Empathetic demeanor and ability to maintain confidentiality. -Willing to commit to our clinic schedule and other favors from supervisors. Schedule: Flexibility is required. Available to work 20 hours a week. Availability to work on Saturdays. We are looking to hire and train immediately. Compensation: Starting $18.00 an hour. May be more with experience. Paid training provided. Be able to work Mondays/Tuesdays (8:30 am - 7:30 pm) or Fridays/Saturdays (7:30 am - 6:00 pm) Days off are Wednesdays, Thursdays, & Sundays. Join our team at Ohana Healing and Wellness and become part of a caring and dedicated community focused on promoting health and healing. If you are passionate about helping others and thrive in a supportive environment, we invite you to apply today! Pay: $20.00 - $25.00 per hour Expected hours: 20.0 – 25.0 per week Language: English (Preferred) Ability to Commute: ‘Aiea, HI 96701 (Required) Work Location: In person

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