Front Desk & Administrative Coordinator – Inventory Management

Overview The Front Desk & Administrative Coordinator – Inventory Management supports daily MEN ZONE Barbershop operations while helping maintain accurate inventory records. This role is a key point of contact for visitors and customers, and requires a professional, organized approach to front desk coverage, administrative tasks, and inventory-related data entry. Duties Welcome clients and visitors, providing exceptional customer service and a professional, friendly experience. Answer and manage incoming calls using multi-line phone systems, maintaining professional telephone etiquette. Manage client appointments, bookings, cancellations, and walk-in inquiries. Offer complimentary coffee and refreshments to clients, ensuring a welcoming and premium grooming experience. Clean and sanitize barber workstations after each client, ensuring they are properly prepared for the next appointment. Clean and replace barber capes and other reusable items as required, maintaining proper hygiene and sanitation standards. Ensure compliance with all applicable Public Health Department regulations, infection prevention protocols, and workplace hygiene requirements. Perform daily store opening and closing procedures, including preparing the premises, checking equipment, and securing the location. Complete daily POS terminal opening and end-of-day reconciliation, verifying transactions and preparing closing reports. Handle cash transactions, operate the cash register, process payments, and ensure accurate cash balancing and accountability. Enter, update, and verify inventory records and other business information in company systems. Monitor inventory levels, identify discrepancies, and coordinate replenishment of supplies and products. Perform filing, document preparation, proofreading, and general administrative and clerical duties. Use Microsoft Office and Google Workspace to manage records, correspondence, reports, and routine office documents. Assist with basic bookkeeping and QuickBooks entries, as required. Maintain a clean, organized, and professional front desk, reception area, and shared workspaces. Coordinate with barbers and management to ensure smooth daily operations, efficient appointment scheduling, and excellent client satisfaction. Follow MEN ZONE's operational policies, customer service standards, and workplace health and safety procedures. Experience Previous office experience, including clerical or administrative experience, is preferred. Experience with front desk duties, customer service, or customer support is an asset. Strong computer skills, accurate data entry, and typing skills are required. Familiarity with Microsoft Office, Google Workspace, and filing systems is preferred. QuickBooks, bookkeeping, or inventory-record experience is a plus. Medical office experience, dental office experience, or experience as a dental receptionist is welcome but not required. Strong organizational skills, attention to detail, clear communication, and the ability to manage multiple tasks are important. Pay: $17.60-$22.00 per hour Expected hours: 26.0 – 40.0 per week Ability to commute/relocate: Mississauga, ON: reliably commute or plan to relocate before starting work (required) Experience: Customer service: 4 years (preferred) Language: English (required) Work Location: In person

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