Freight Service Assistant

Job Summary Inclusive Transport LLC is seeking a dependable, organized, and detail-oriented Freight Service Assistant to support daily freight transportation and logistics operations. The ideal candidate will assist with shipment coordination, documentation, delivery updates, and communication with drivers and customers to help ensure efficient freight services. Key Responsibilities Assist with coordinating daily freight pickup, shipment, and delivery activities. Help organize shipment schedules and communicate delivery information. Coordinate with drivers, dispatchers, and operations staff regarding freight assignments. Prepare, review, and maintain shipping documents, delivery records, and service reports. Track shipment progress and report delays or delivery issues to the appropriate team members. Respond to customer inquiries about freight services and shipment updates. Assist with organizing freight information, delivery confirmations, and order records. Support loading and unloading coordination when required, following workplace safety procedures. Help identify and report shipment discrepancies or damaged goods. Perform general administrative and logistics support duties as assigned. Requirements and Qualifications Strong verbal and written communication skills. Good organizational and time-management abilities. Basic computer skills and familiarity with office applications. Ability to maintain accurate records and handle multiple tasks. Strong attention to detail and problem-solving skills. Dependable, punctual, and willing to work as part of a team. Previous experience in freight, transportation, warehousing, logistics, or customer service is preferred but not required. Work Environment This position may involve working in an office, warehouse, or transportation operations setting. The role requires communication with drivers, customers, and logistics personnel. Occasional physical assistance with freight handling may be required, with appropriate safety procedures followed. What We Offer Job-related training and support. Opportunities to develop freight and logistics coordination skills. A professional and team-oriented work environment. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates are encouraged to submit an application with relevant work experience and contact information. Qualified applicants may be contacted for the next steps in the hiring process. Pay: $20.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Parental leave Relocation assistance Retirement plan Tuition reimbursement Work Location: In person

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