Freight Operations Coordinator

The Role Freight Operations Coordinator assists the Freight Operations Manager and Supervisor n coordinating crated and loose loaded military freight in the U.S. Domestic market utilizing established TMM best practices and following military guidelines. What You’ll Do Utilize Utopia Shipment Management technology Contact origin agent prior to pick up date to confirm agent booking schedules Request and update Utopia with accurate weights dimensions for all crated shipments. Request and organize line haul quotes from multiple brokers carriers. Evaluate line haul quotes and choose the most compatible service provider. Update Utopia with hauling information including quoted rates, warehouse pickup dates, and estimated transit time. Confirm crated shipments are picking up and delivering as scheduled. Contact destination agents and obtain earliest available offer dates. Monitor shipments moving through Unigroup Book and oversee third party motorcycle, car carrier, overflow, and package shipments. Contact Origin and Destination agents to describe and schedule loose loaded freight trailer service. Evaluate freight trailer quotes and award shipments when they fall into the guidelines provided by the Freight Operations Manager. Coordinate load and delivery day logistics for loose loaded freight trailer shipments. Respond to Customer Support, Sales, and Accounting inquiries regarding crated and freight trailer shipments. Assist clearing team in paperwork retrieval, delivery clearing, and call volume as needed. Other projects and duties as necessary. What You’ll Need Bachelor degree in management and/or transportation OR equivalent combination of education and experience Competence in MS Excel, Outlook, Word, and AS/400. Strong verbal, written, and electronic communications. A self-starter mindset; you see what needs to be done and take action Ability to multi-task and work in a team environment Nice To Have 1+ years experience in previous office environment Who We Are Shape a bright future with us. Join us in supporting our military members during one of the most stressful times in anyone’s life - moving your household goods. TMM was founded in 2003 to enable Department of Defense, through a network of affiliated, trusted, qualified transportation companies, to better serve our military members. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Why You’ll Love Working Here TMM is recognized as a Jacksonville Best Places to Work company for eleven years in a row! We've always known it and the rest of Jacksonville does too. From purposeful work that makes an impact on service members to a company culture that empowers team members to give back to their community - TMM has a lot to be proud of! In addition, TMM offers an excellent benefit package which includes: Full-Time Benefits: Competitive pay packages and bonuses Comprehensive medical, dental and vision Company provided $50,000 life insurance benefits and AD D benefits Generous PTO and holidays 401(k) and education on retirement planning Tuition reimbursement up to $2,000 on approved programs Great health well-being benefits including telehealth parental support, wellness events TMM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

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