Freight Operations Coordinator

Who We Are At TMM, what we do goes beyond moving household goods. We help move lives forward. Relocating can be one of life's most stressful experiences, especially for military members and their families. We're here to make that transition easier by supporting the people who serve our country. Since 2003, TMM has partnered with the Department of Defense through a trusted network of qualified transportation companies to deliver reliable, high-quality moving solutions for military members. We're driven by purpose, guided by our values, and proud of the difference we make every day. When you join TMM, you're not just building a career. You're becoming part of a team that makes a real impact on the lives of military families across the country. The role Freight Operations Coordinator assists Alternative Transportation Manager and Supervisor in coordinating crated military freight movement in the U.S. Domestic market utilizing established TMM best practices and following military guidelines. What You’ll Do Utilize Utopia Shipment Management technology to accurately manage, track, and update shipment information throughout the transportation process. Communicate with origin agents prior to scheduled pickup dates to confirm bookings and transportation arrangements. Obtain and maintain accurate weights and dimensions for all crated shipments within Utopia. Request, collect, and organize linehaul transportation quotes from multiple brokers and carriers. Evaluate transportation quotes based on cost, service capabilities, scheduling, and overall compatibility to select the most appropriate provider. Maintain accurate hauling information in Utopia, including quoted rates, warehouse pickup dates, and estimated transit times. Monitor and confirm that crated shipments are picked up and delivered according to established schedules. Coordinate with destination agents to determine the earliest available delivery dates. Track and monitor shipments moving through the UniGroup transportation network, proactively addressing potential delays or service concerns. Arrange and oversee third-party transportation services, including motorcycles, auto carriers, overflow shipments, and package shipments. Coordinate pickup, loading, transportation, and delivery logistics for loose-loaded freight trailer shipments. Collaborate with Customer Support, Sales, and Accounting teams to respond to inquiries, resolve shipment-related concerns, and provide timely updates. Support the Clearing Team with documentation retrieval, delivery clearance processes, and incoming call volume as needed. Maintain clear, accurate, and timely communication with internal teams, transportation partners, and service providers. Perform additional duties, special projects, and responsibilities as assigned. What You’ll Need BA/BS in management/transportation or 1+ years experience in previous office environment. Competence in MS Excel, Outlook, Word, and AS/400. Strong verbal, written, and electronic communications. Aggressive self-starter who is action oriented. Ability to multi-task and work in a team environment Why You’ll Love Working Here TMM has an energetic, vibrant culture that focuses on creating a special atmosphere so everyone can thrive and celebrate together. We believe that each employee contributes directly to the Company’s growth and success, and we hope that you will take pride in being a member of our team. Full-Time Benefits: Competitive pay packages and bonuses Comprehensive medical, dental and vision Comprehensive medical, dental and vision Company provided $50,000 life insurance benefits and AD&D benefits Generous PTO and holidays 401(k) and education on retirement planning Tuition reimbursement up to $2,000 on approved programs Great health & well-being benefits including: telehealth parental support, wellness events Some positions have remote work capability Part-Time Benefits Generous PTO and holidays Some positions have remote work capability TMM provides equal…

View the full posting and apply