Freight Forwarding Specialist

Hanjin Intermodal America, Inc . is a leading global supply chain company that provides essential products, services and technology to facilitate the global movement of materials. We provide our network of hubs with all the resources to ensure timely and efficient delivery of goods to their locations. Powered by a nationwide network of strategic hubs, Hanjin Intermodal America, Inc. provides seamless transportation solutions, unmatched service, and the visibility businesses need to move with confidence. Job Summary As a key member of Hanjin Intermodal America's freight forwarding operations, you will coordinate and manage domestic and international shipments across air, ocean, and ground transportation. This role oversees the shipment process from booking through final delivery, ensuring timely execution, accurate documentation, and seamless coordination with customers, carriers, customs brokers, warehouse teams, and transportation partners. The ideal candidate is highly organized, detail-oriented, and proactive in resolving shipment delays and operational challenges. Success in this role requires the ability to manage multiple shipments and customer accounts in a fast-paced logistics environment while maintaining operational efficiency, compliance, and exceptional customer service. Job Duties & Responsibilities: Coordinate domestic and international freight shipments across air, ocean, and ground transportation modes, ensuring timely and accurate execution from origin to destination Prepare, review, and maintain shipping documentation, including bills of lading, air waybills, commercial invoices, packing lists, and other transportation-related records Communicate proactively with customers, carriers, warehouses, customs brokers, and internal stakeholders to provide shipment updates, resolve issues, and ensure service requirements are met Monitor shipment progress, track freight movements, and troubleshoot delays or exceptions to minimize disruptions and maintain customer satisfaction Ensure compliance with applicable transportation regulations, company procedures, and customer requirements while supporting operational efficiency and continuous improvement initiatives Perform other duties, responsibilities, and special projects as assigned to support business operations Requirements Bilingual in English and Korean (Preferred) Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred. Minimum 2 years of experience in freight forwarding, logistics, transportation, or supply chain operations. Working knowledge of domestic and international shipping processes across air, ocean, and ground transportation modes. Experience coordinating shipments, tracking freight, and managing transportation documentation. Familiarity with Bills of Lading (BOL), Air Waybills (AWB), commercial invoices, packing lists, and other shipping documents. Understanding of freight forwarding regulations, transportation compliance requirements, and industry best practices. Strong problem-solving and decision-making abilities in a fast-paced operational environment. Proficiency in Microsoft Office Suite & Google Suite applications Pay: $22.00 - $26.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Food provided Health insurance Paid time off Parental leave Referral program Vision insurance Work Location: In person

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