Freight Forwarding Operations Specialist

Job Overview 166 Global Logistics is an international freight forwarding and logistics company with a growing global presence across Asia, Europe, North America, and the Middle East. We specialize in ocean, air, road, and multimodal transportation, providing comprehensive logistics solutions to customers worldwide. We are seeking an experienced, detail-oriented, and proactive Freight Forwarding Operations Specialist to join our Vancouver team. The successful candidate will be responsible for managing end-to-end international and domestic freight shipments, coordinating with carriers and logistics partners, handling shipping documentation, and ensuring smooth customs clearance and cargo delivery. The ideal candidate will have strong practical knowledge of Canadian import/export procedures, international shipping documentation, and multimodal freight forwarding operations, with the ability to manage shipments independently. Responsibilities Coordinate and manage international and domestic freight shipments across ocean (FCL/LCL), air, and ground transportation (FTL/LTL), ensuring timely and cost-effective deliveries. Handle the complete shipment lifecycle, including bookings, shipping instructions, cargo tracking, customs clearance coordination, terminal releases, and final delivery. Prepare, review, and process essential shipping documents, including Master and House Bills of Lading (MBL/HBL), Master and House Air Waybills (MAWB/HAWB), commercial invoices, packing lists, certificates of origin, cargo manifests, delivery orders, arrival notices, and proof of delivery (POD). Coordinate Canadian import/export customs procedures, including ACI/eManifest reporting requirements, cargo control numbers (CCN), CARM-related processes, and customs release documentation. Arrange domestic and cross-border trucking operations, including FTL/LTL shipments, container drayage, port pickups, and Canada–US shipments involving PARS/PAPS procedures. Communicate and negotiate with shipping lines, airlines, trucking companies, customs brokers, overseas agents, and third-party logistics providers to obtain competitive rates and reliable transportation solutions. Monitor vessel and flight schedules, shipment milestones, customs status, and delivery timelines while proactively resolving delays, documentation discrepancies, and operational issues. Coordinate port and airport cargo handling, container movements, warehousing, transloading, and last-mile delivery arrangements. Monitor and minimize additional transportation costs, including demurrage, detention, storage, and other accessorial charges. Maintain strong customer relationships by providing accurate shipment updates, resolving operational inquiries, and ensuring a high level of customer satisfaction. Prepare freight quotations, verify carrier invoices, monitor shipment profitability, and support sales teams with operational and pricing requirements. Maintain accurate shipment records, update freight management systems, and ensure compliance with applicable customs regulations and company procedures. Experience & Requirements 1-2 years of hands-on experience in freight forwarding operations , preferably within the Canadian logistics industry. Strong knowledge of international shipping documentation is essential , including MBL, HBL, MAWB, HAWB, commercial invoices, packing lists, certificates of origin, cargo manifests, and customs-related documents. Proven experience managing ocean freight (FCL/LCL) and air freight shipments, including booking, documentation, customs coordination, and delivery arrangements. Working knowledge of domestic and cross-border trucking operations, including FTL/LTL, container drayage, and Canada–US transportation. Solid understanding of Canadian customs regulations and CBSA requirements, including ACI/eManifest, CARM, cargo release procedures, and customs broker coordination. Familiarity with PARS/PAPS procedures and documentation requirements for cross-bord…

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