Freight Forwarder, Domestic Transport

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: Torrance, CA Division: Air & Sea US Job Posting Title: Freight Forwarder, Domestic Transport - 131490 Time Type: Full Time Summary Our ground transportation agents play a vital role in managing our domestic business, through interactions with vendors and clients. They manage door-door moves, to ensure cargo remain on schedule, while providing exceptional customer service and always displaying professional communication skills. Essential Duties And Responsibilities Manage 3rd party truck vendor services, as well as coordinate with internal teams for DSV assets. Schedules and communicates expectations to carriers, including: pick up/delivery time schedules, location, specialty equipment needs, loading/strapping requirements, communication and on time performance expectations. Provides clean, consistent, and professional communication to internal and external customers. Utilize various sources of communication for scheduling; including: internet, e-mail and company satellite phone system. Negotiates rates with carriers Structure and issues rate quotes to clients Issue invoices to clients, and audits invoices from vendors Actively accepts accountability for tracking and communicate appropriate information to customers. Takes action to investigate and resolve problems. Provides coverage for co-workers when necessary or instructed by management. Audits all documentation for completeness and accuracy. Promotes the DSV Air & Sea brand. Above all, leads by example, motivates, and supports co-workers. Integrates and promotes the Company Values into daily actions and interactions (Integrity, Innovation, Teamwork, Dedication, and Respect). Other Duties Performs other duties as assigned. Computer Skills SKILLS, KNOWLEDGE AND ABILITIES Proficient with Microsoft Office Suite (Excel, WORD & Outlook) Language Skills English (reading, writing, and verbal). Mathematical Skills Intermediate Other Skills Is familiar with Export and Import processes. Is familiar with D.O.T. regulations and hours of service. Position requires highly developed organizational and people skills. Good communication skills are essential. Ability to build and maintain positive business relationships. Requires the ability to solve problems and provide excellent customer service. Demonstrated ability to balance multiple duties concurrently and maintain attention to detail. Quality driven and results oriented. Ability to work in a fast-paced environment. Must be a "team player”. Preferred Qualifications Education and/or Experience Associates degree preferred Intermodal transportation 2-3 years Logistic industry or distribution industry a plus. Physical And/or Mental Requirements / Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations…

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