Freight Dispatcher — Transportation Experience Required
Truck Driver NationFreight Dispatcher — Transportation Experience Required
Full-Time | Remote — United States | U.S. Freight Operations
Bring Your Transportation Background Into Dispatch
We are hiring a Freight Dispatcher with prior hands-on transportation-industry experience to support U.S. freight operations.
Previous employment specifically as a freight dispatcher is not required, but applicants must already
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have practical experience in trucking, logistics, fleet operations, truck-driver recruiting, freight brokerage support, freight coordination, or a closely related transportation function.
This is not a no-experience position.
Applicants must understand U.S. trucking operations and have working knowledge of freight load boards.
Freight Evaluation and Load Boards
• Use DAT One, Truckstop, or comparable freight load boards to search, filter, and compare available loads.
• Evaluate freight based on lane, equipment type, pickup and delivery requirements, loaded miles, deadhead miles, appointments, and available driver hours.
• Calculate loaded miles, deadhead miles, total trip miles, and rate per mile.
• Evaluate whether available freight is operationally suitable for the assigned truck.
• Identify excessive deadhead, unrealistic appointment schedules, equipment conflicts, or other operational concerns.
• Compare freight options according to authorized operating requirements.
• Present suitable freight options for authorized review and booking.
Trip Planning and Dispatch Operations
• Plan realistic trips around pickup and delivery appointments, driver Hours of Service, routing, weather, and applicable restrictions.
• Review rate confirmations and dispatch instructions for accuracy.
• Coordinate pickup and delivery information with drivers.
• Assist with appointment scheduling and shipment coordination.
• Track pickup, transit, delivery, delays, and other load milestones.
• Communicate operational changes and exceptions promptly.
• Negotiate freight rates only when specifically authorized.
• Coordinate the next appropriate operational action throughout the load lifecycle.
Driver, Broker, and Customer Communication
• Communicate professionally with U.S. CDL-A drivers, freight brokers, shippers, receivers, and transportation personnel.
• Confirm freight, pickup, delivery, appointment, and contact information.
• Provide drivers with accurate load and shipment instructions.
• Maintain professional telephone, email, and digital communication.
• Escalate safety, compliance, broker-verification, documentation, or service concerns when appropriate.
Transportation Documentation
• Maintain accurate dispatch and load records.
• Organize rate confirmations, bills of lading, proof-of-delivery documents, and related freight paperwork.
• Update operational spreadsheets, dispatch systems, and applicable records.
• Document delays, detention, layover, TONU, and other applicable shipment exceptions.
• Identify missing, incomplete, or inconsistent information.
• Maintain accurate records throughout each assigned shipment.
Required Transportation Background
Applicants must have previous professional experience in at least one relevant transportation area, such as:
• CDL-A truck driving
• Truck-driver recruiting with practical trucking knowledge
• Fleet operations or fleet support
• Transportation or logistics coordination
• Freight brokerage support
• Carrier operations
• Load planning
• Freight coordination
• Comparable U.S. trucking or transportation operations
Working knowledge of freight load boards and the ability to search and evaluate available freight are required.
Required Skills
• Working knowledge of U.S. trucking and freight operations.
• Familiarity with DAT One, Truckstop, or comparable freight load boards.
• Understanding of common equipment types, including Dry Van, Reefer, Flatbed, and Step Deck.
• Ability to calculate loaded mileage, deadhead mileage, total trip mileage, and rate per mile.
• Understanding of U.S. freight lanes and basic trip