Freight Broker Agent/Dispatcher

Overview Join a dynamic and fast-paced logistics environment as a Freight Broker Agent/Dispatcher! In this vital role, you will act as the bridge between shippers and carriers, coordinating freight movements with precision and enthusiasm. Your expertise will ensure seamless transportation solutions, optimize supply chain operations, and foster strong client relationships. This position offers an exciting opportunity to leverage your skills in transportation management, sales, and logistics to drive success in a thriving freight brokerage firm. If you thrive on problem-solving, negotiation, and delivering exceptional customer service, this is the perfect role for you to energize your career! Responsibilities Coordinate and dispatch freight shipments efficiently by communicating with carriers, clients, and internal teams using transportation management systems and software. Negotiate rates, contracts, and service terms with carriers and clients to secure optimal freight solutions while maintaining compliance with international trade regulations and FDA regulations where applicable. Manage client accounts by providing outstanding customer service, addressing inquiries promptly, and ensuring client satisfaction through effective communication and problem resolution. Generate leads through proactive outreach, lead generation strategies, and leveraging data entry tools like EDI and AS400 to expand the customer base. Oversee shipping logistics for primarily the chemical and refinery industry. Maintain accurate records of dispatch activities, freight details, pricing agreements, and shipment documentation while ensuring compliance with trade customs and safety standards. Collaborate closely with sales management to develop new business opportunities in transportation sales and logistics sales sectors. Skills Strong knowledge of supply chain management, transportation planning, shipping logistics, and freight brokerage operations. Proficiency with Transportation Management Systems (TMS), CRM software, EDI systems, AS400 platforms, Microsoft Office. Excellent negotiation skills combined with a customer-focused approach to build lasting client relationships. Experience in logistics company environments or freight forwarding logistics is highly desirable. Exceptional communication skills for client relationship management and inside sales activities. Ability to handle data entry accurately while managing dispatching tasks efficiently under pressure. We do offer commissions and employees bonuses. This role is ideal for motivated professionals eager to make an impact in the transportation industry! We value energetic individuals who are passionate about logistics sales, carrier relations, and delivering top-tier customer service. Join us to help shape innovative supply chain solutions while advancing your career in a vibrant peaceful environment! Pay: $50,000.00 - $65,000.00 per year Benefits: Health insurance Paid time off Referral program Work Location: In person

View the full posting and apply