Freight Broker Agent

Overview As a Freight Broker Agent, you’ll connect shippers with carriers and keep freight moving smoothly from booking through delivery. You’ll combine B2B sales, logistics expertise, and responsive customer service to build lasting client and carrier relationships. Your impact: By coordinating reliable transportation and clear communication, you help clients move shipments efficiently and carriers find suitable freight. Responsibilities Generate leads, develop new business, and manage client accounts through proactive inside sales and ongoing relationship management. Negotiate rates and shipment terms with clients and carriers; coordinate freight brokerage, carrier sales, and transportation planning. Track shipments, resolve service issues, and provide timely client communication throughout the shipping process. Use customer relationship management (CRM) software and transportation management systems to maintain accurate records, enter data, and monitor loads. Support domestic and international shipping logistics, including freight forwarding, air freight, trade compliance, and applicable international trade regulations. Requirements Experience or demonstrated skills in sales, account management, customer relationship management, client communication, negotiation, and customer service. Knowledge of freight, logistics, supply chain management, transportation management, shipping logistics, and 3PL (third-party logistics). Familiarity with CRM software, transportation management systems, data entry, and Microsoft Office. Experience in a logistics company, freight brokerage, freight forwarding logistics, NVOCC (non-vessel-operating common carrier), or logistics, transportation, or carrier sales is preferred. Understanding of sales management, transportation planning, and trade compliance is an asset. Pay: $21.50 - $25.00 per hour Expected hours: 32.0 – 40.0 per week Work Location: In person

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