Food Services Supervisor

Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide services where safety is a priority. Our interdisciplinary team are committed about the care for our residents, staff, families and volunteers and are consistently reflecting on practices and areas of improvement to provide exceptional, individualized, culturally competent care to our residents and maintain a strong and dedicated health care team. We are opening a new Home in January 2027 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington. Position Summary Reporting to the Food and Nutrition Manager, the Food Service Supervisor coordinates and supervises the daily operations of Food Services, including food preparation, staff supervision, inventory, and enforcing safety and sanitation standards under the Manager’s direction. The incumbent will ensure that continuous quality improvement outcomes approved for the Home are met or exceeded, and demonstrate dedication to professional values and the mission, vision and values of the Home. Implements a culture focusing on resident and team member experience where we embrace “Better Living” by creating communities where ALL residents, families and staff thrive. Core Competencies · Accountability/Dependability · Adaptability/Flexibility · Communication · Compassionate · Commitment to Health & Safety · Continuous Improvement · Conflict Management · Customer Service · Cooperation · Cultural Sensitivity · Decision Making · Economical · Human Resource Management · Integrity · Innovative · Leadership · Negotiation · Ownership · Computer Literacy/IT Proficiency · Planning and Organizing · Problem Solving · Resource and Fiscal Management · Results Orientation/Initiative · Strategic Thinking · Teamwork · Technical Credibility · Accuracy/Attention to Detail · Analytical Thinking · Risk Management Qualifications · Current Membership in the Canadian Society of Nutrition Management (CSNM). · Education in Nutrition, Dietetics and/or Food and Nutrition Management. · Experience working in long-term care dietary departments with a strong background in quantity food production, food service operations, clinical nutrition, Meal Suite, menu planning, ordering, procurement and staff supervision. · General knowledge of nutrition and a basic understanding of therapeutic diets to support resident-specific dietary needs. · Proven leadership abilities with experience in supervising staff and managing labour relations effectively. · Thorough knowledge of: Health and safety protocols Infection prevention and control standards Safe food handling and sanitation practices in healthcare settings. Familiarity with relevant legislation, including: Fixing Long-Term Care Homes Act, 2021 and Ontario Regulation 246/22 Occupational Health and Safety Act Employment Standards Act Human Rights Code and other applicable labour laws. · One year in this role to reach competency Hours of Work Available 7 days per week Flexible hours Main Duties and Responsibilities · Communication & Reporting Maintains regular communication with the Food & Nutrition Manager to report concerns, share updates, and support departmental alignment. · Departmental Leadership Provides hands-on leadership to ensure high-quality nutritional care and a resident-centered approach to meal service, fostering a solutions-focused environment. · Staff Supervision & Development Assists in …

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