Food & Beverage Operations Manager

JOB OVERVIEW Hotel Eastport, a boutique full-service property in The Villages, Florida, is seeking a Food & Beverage Operations Manager to oversee and lead the food & beverage operations at the hotel (Yamas restaurant, Banquets, Sundaze Ice Cream & Boardwalk Bar) at the property. It’s a rare opportunity to continue building and shaping a distinctive Food & Beverage program, influencing everything from service standards to team culture, guest engagement and most importantly, financials. We're looking for a hands-on, passionate food & beverage professional with a creative spirit, proven leadership skills, and a love for growing business. If you thrive in fast-paced, collaborative environments and want to make your mark on a property that values innovation, hospitality, and excellence, this may be a great fit! We offer competitive pay, bonus potential, with an excellent benefits package. What You’ll Do: · Partner closely with the General Manager to drive all aspects of food & beverage operations, including restaurant, banquet, ice cream shop, and coffee operations for the hotel. · Cultivate a guest-first culture and build a high-performing team from day one · Champion excellence in service, brand standards, and operational quality · Play an active role with the hotel's chef to deliver outstanding food quality while maintaining profitability and cost. · Analyze and act on P&L performance, budgets, cost control, and inventory management, including oversight of expenses and pivoting when necessary. Who You Are: · A natural leader and motivator who leads by example · A self-starter with an entrepreneurial spirit · Experienced in food & beverage operations and knowledge of food, wine & alcohol and service standards · Keen on financial details and ensuring the operation is being run like an entrepreneur. ESSENTIAL JOB FUNCTIONS · Plan and manage all F&B operations (Restaurant, Banquets, Ice Cream Shop, and Coffee) to ensure the department achieves the highest level of client and guest satisfaction, quality service, compliance with corporate policies and procedures and federal, state and local regulations while meeting/exceeding financial goals · Understand the mission, vision, and game plan of The Villages, in coordination with AHC Hospitality. · Ensure that all F & B employees meet the grooming and appearance guidelines set forth by the Hotel. · Coordination, planning and execution of social media events in the Food & Beverage space. · Forecast, implement, monitor, control and report on the whole F&B budgets and its components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service · Respond to client/guest trends, needs, issues, comments and opportunities to ensure a quality experience and enhance future sales prospects · Create and sustain a work environment that embraces The Villages culture in coordination with AHC Hospitality (the management company) ensure fair and equitable treatment and associate satisfaction to enable business success · Tour and visually inspect property on a daily basis. Monitor property cleanliness, quality of product and service throughout hotel · Knowledge of Toast POS Systems is helpful · Active participation in budgeting/forecasting and profit maximization. Duties include writing and reviewing reports (profit and loss statements/critiques, yield management, capital planning, payroll, etc.); understanding of our purchasing system and inventory controls/process within all departments and purchasing team · Work on solid relationships with all vendors and always ensure we are getting best products and pricing, and service from each of our vendors · Provide exceptional customer service to all hotel guests…

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