Food + Beverage Manager

The Drake has been a part of the community and our guests’ lives since 2004. Celebrating its 22nd anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. To this day, we’re the destination for the curious. At The Drake, we celebrate emerging music and art, serve food and drinks that reimagine the classics, and inspire our team and guests to embrace fresh perspectives. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all. Working with The Drake means that you will have the opportunity to work alongside like-minded individuals in an inclusive, entrepreneurial, and team-oriented environment. As someone who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and to be recognized for it. The Drake Hotel is looking for an experienced Food + Beverage Manager . This position requires a combination of skills and experience that include operational excellence in a high-volume business, as well as a proven track record for outstanding food + beverage service, a solid understanding of events and reservation systems and team leadership. The ideal candidate will bring management experience from a similar environment, as well as best practices in guest service, staff management, operations, safety, and compliance. RESPONSIBILITIES: In joining our F+B Management team, you will be bringing experience in hiring, training and mentoring an exemplary front of house team. You will have a demonstrated track record in achieving set objectives in sales, labour cost management, employee retention, customer service and satisfaction, health + safety, AGCO/legal compliance and cleanliness standards. You are a genuine and natural leader, who believes in the art of hospitality and who takes great pride in the Drake and our offerings. You will have a deep knowledge of service best practices, food and wine and will have demonstrated experience in sharing this knowledge effectively to build a consistent, service focused, efficient front of house team. Operations Management/Safety/Compliance Ensure seamless building operations by following and enforcing policies and standard operating procedures that are site specific and in adherence to Drake’s established standards. Ensure exceptional safety practices of employees and guests, assisting in the maintenance of proper food/liquor handling, storage, service, emergency, and security procedures. Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labour cost and service standard parameters. Understanding, adhering to and executing all F+B operational policies + procedures, standards and training programs Monitoring and managing service, quality, health + safety and cleanliness. Ensuring that AGCO, municipal and provincial laws are being adhered to. F+B projects, results analysis and inventory management as assigned. Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on DHP standards. Guest Satisfaction + Quality Control Maintain product and service quality standards through ongoing evaluations, reviewing Key Performance Indictor, S…

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