Food Bank Operations Analyst

Our Mission

Our mission is to leverage the power of food to end hunger and build healthier communities.

Our Vision

We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. 

The Foodlink Way

Act With Compassion

Take Responsibility

Be a Team Player

Listen, Learn, Adapt   

Job Title: Food Bank Operations Analyst

Department: Food Bank

Reports to: VP of Operations & Technology

Status: Full Time; Exempt

Job Level: Level (5) Skilled and Specialized Roles

Updated: March 2026 

SUMMARY

Foodlink is seeking an Operations Analyst to support Foodlink’s food bank operations and advance the use of data across the organization. Our 70,000+ square foot warehouse distributes more than 25 million pounds of food annually to a network of more than 400 emergency food programs throughout our 10-county service area. The logistics of distributing food are complex, with many regulatory requirements, and must always be mission-oriented and community-centered.

Position Overview:

The Operations Analyst plays a key role in strengthening Foodlink’s operational effectiveness through data analysis, reporting, and technology support. This position supports Food Bank operations by transforming operational data into actionable insights that improve efficiency, accuracy, and decision-making. The Operations Analyst will also contribute to building Foodlink’s emerging data function, helping establish data standards, dashboards, and reporting systems that elevate organizational transparency and performance. This individual works closely with Food Bank leadership (Fulfillment, Logistics, Procurement) as well as cross departmental teams including Finance and Technology to ensure data systems are accurate, reliable, and useful.

KEY RESPONSIBILITIES

Operational Data & Reporting

• Analyze operational data (receiving, inventory, logistics, distribution, waste, productivity, etc.) to identify trends and improvement opportunities.
• Develop, maintain, and enhance dashboards and visualizations using Tableau, Power BI, Jet Reports, or similar tools.
• Produce recurring and ad-hoc reports that support decision-making across Food Bank operations.
• Partner with Fulfillment and Logistics teams to improve data quality and accuracy within Ceres and elated systems.

Technology & Systems Support

• Provide technical support for operational reporting tools, including troubleshooting, user access, and system configuration needs.
• Assist in designing and implementing data governance practices and standard operating procedures for reporting.
• Collaborate with the Technology team on data integration, automation opportunities, and system improvements.

Organizational Data Development

• Support the VP of Operations & Technology in building Foodlink’s data capacity, including developing data infrastructure, reporting standards, and best practices.
• Contribute to cross-departmental projects aimed at expanding data literacy and increasing the organization’s ability to make data-driven decisions.
• Help evaluate and implement new tools, systems, or processes that support operations analytics and organizational data strategy.

Cross-Functional Collaboration

• Work closely with Food Bank leadership to understand operational workflows and identify reporting needs.
• Partner with Finance on data consistency, period close reporting, and reconciliation projects as needed.
• Coordinate with Member Services, Procurement, and other internal teams to support shared operational metrics and performance tracking. 

Qualifications

• Bachelor’s degree in Data Analytics, Operations, Business, Supply Chain, Information Systems, or equivalent relevant work experience.
• 3–5+ years of professional experience in data analysis, operations analytics, or similar roles (mid-level).
• Experience working in warehousing, supply chain, logistics, or nonprofit operations preferred (not required).
• Proficiency in Tableau required; experience with Power BI, Jet Reports, SQL, or other analytics tools strongly preferred.
• Strong Excel skills, including data modeling, formulas, and visualizations.
• Experience working with ERP, WMS, or inventory systems (Ceres experience is a plus).
• Ability to extract, transform, and interpret data from multiple sources.
• Strong analytical and problem-solving skills, with the ability to translate data into clear insights.
• Excellent communication skills—able to present complex information in a clear, user-friendly format.
• Highly organized with strong attention to detail.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Commitment to Foodlink’s mission and values, including equity, dignity, and community-centered service.

We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color.

SALARY AND BENEFITS

This is a full time, year-round position, paid $62,354 - $68,090 annually based on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. 

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The noise level in the work environment is usually quiet.  

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required.

Diversity, Equity, & Inclusion

Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. 

Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.

Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.

Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission.

Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.