Flower Packaging Technician II
ConfidentialSUMMARY: This position is responsible for maintaining careful and compliant packaging of our premium products. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters. ESSENTIAL DUTIES AND RESPONSIBILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide outstanding customer service to guests and all other employees by exceeding our mission statement. Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued. Execute precise and efficient packaging of flowers according to standard operating procedures (SOPs) and quality standards. Operate and maintain packaging equipment, ensuring optimal performance. Conduct thorough quality control checks on packaged flowers to ensure compliance with regulatory standards and company specifications. Identify and report any deviations, defects, or issues promptly. Strictly adhere to all regulatory requirements governing the packaging of floriculture. Stay informed about changes in regulations and contribute to the development of compliant packaging processes. Assist in managing inventory levels of packaging materials and supplies. Coordinate with procurement to ensure timely replenishment of packaging materials to support production schedules. Maintain accurate and detailed records of all flower packaging activities, including batch numbers, quantities, and any relevant quality control data. Generate and update documentation as needed to support compliance and auditing processes. Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS). Present a positive image of the Tribal organization to its guests and vendors and to assist them as required. Must follow all safety policies and procedures, attend all scheduled safety meetings, and trainings as a condition of employment. Perform any other duties that may be assigned from time to time SUPERVISORY RESPONSIBILITIES: This job does not require supervisory duties. EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED): High School Diploma (or GED) preferred. Additional training or certifications in packing in a related industry is a plus. Proven experience in flower packaging within related industry. Basic knowledge of regulatory requirements for industry product packaging. CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS: Must be 21 years of age or older. Must pass periodic random drug screens. Must be able to pass background suitability investigation. Must obtain all other applicable certifications and licenses. Must provide proof of eligibility to work in the United States within 72 hours of employment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. …