Flight Operations Dispatcher / Front Desk

About Bravo 6 Flight Academy Bravo 6 Flight Academy trains pilots at Rexburg Municipal Airport, from a first discovery flight through commercial certificates. We also run Rexburg Air Service, the maintenance shop and fuel operation on the field. We are a small, busy team — instructors, mechanics, and the people who keep the schedule moving — and we are growing, with an FAA Part 141 certification and a university degree partnership in the works. If you like talking to people, keeping a calendar honest, and being around airplanes all day, this is a good seat. What you'll do Front desk and customer service Be the first voice and first face people meet — phone, email, text, and walk-ins Answer questions from prospective students about training, pricing, and getting started Check students in and out, collect payments, and keep the lobby squared away Greet transient pilots and passengers using the airport Dispatch and scheduling Build and maintain the daily flight schedule in Flight Schedule Pro — aircraft, instructors, and simulator Dispatch aircraft: confirm the airplane is available and airworthy, hand off keys and paperwork, log the flight out and back in Rework the schedule when weather, maintenance, or a no-show disrupts the day, and call everyone affected Flag maintenance squawks to the shop and keep grounded aircraft off the schedule Student records and follow-up Keep student files, training records, and required documents complete and current — this matters a great deal under Part 141 Work new leads in our CRM: return calls, send follow-up emails and texts, and book discovery flights Chase down missing paperwork, expired medicals, and unsigned agreements before they stop a flight General Light office work: filing, supplies, keeping the place presentable Pitch in where a small team needs it What we're looking for High school diploma or equivalent Comfortable on the phone and good with people, including people who are nervous, running late, or unhappy about the weather Organized enough to juggle a schedule that changes several times a day without dropping anyone Solid computer skills: email, web-based scheduling software, and basic spreadsheets. We will train you on our systems Careful with details and with paperwork — a missing signature or an expired document can ground a flight Able to work independently during quiet stretches and keep your head when three people need something at once Dependable attendance. Students book weeks out and we have to be here Able to pass a background check and work legally in the United States Nice to have (not required) You do not need an aviation background. We will teach you the airplane side. These are a bonus: An interest in aviation, or a student pilot certificate — current students and aviation enthusiasts are encouraged to apply Previous front desk, dispatch, FBO, or customer service experience Experience with scheduling software or a CRM Familiarity with aviation terminology, or a willingness to learn it quickly Sales or lead follow-up experience Schedule, pay and perks Pay: $12.50–$15.00 per hour, depending on experience. Paid every two weeks. Schedule: Two part-time positions, roughly 20–28 hours per week each. Our flying day runs early morning through evening, six days a week in season. We will work out the exact shifts with you, and we can flex around school. Perks: Around airplanes and pilots every day A small team where what you do actually shows This is a part-time position and does not include health benefits. Pay: $12.50 - $14.00 per hour Expected hours: 20.0 – 28.0 per week Work Location: In person

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