Fleet Telemetry Monitoring & Support Specialist — Class 8 Trucks and Heavy Equipment
ConfidentialWe are seeking a telemetry specialist to monitor the connectivity and data health of units installed on Class 8 trucks and heavy construction equipment (“yellow iron”). The priority is to ensure every active unit reports correctly, faults are identified promptly, and issues are followed through to resolution. Our fleet operates around the clock, requiring automated monitoring and an agreed arrangement for responding to alerts outside scheduled daily checks. Key responsibilities Complete and record a daily health check of every installed unit. Check last communication, connectivity, power status and expected reporting frequency. Monitor SIM connectivity, data balances and service interruptions. Verify GPS, ignition and available CAN/J1939 data, including RPM, engine load, fuel and engine hours. Distinguish normal shutdowns or parked equipment from unexpected reporting failures. Investigate missing signals, abnormal readings and device configuration issues. Maintain alerts for offline units and interrupted data flows. Coordinate with installers, suppliers and the database specialist to resolve faults. Maintain an accurate device register and issue log. Provide a concise daily report showing fleet status, exceptions, actions and outstanding issues. Required experience Practical fleet telematics experience, preferably with Flespi. Working knowledge of CAN Bus / SAE J1939. Experience diagnosing cellular, device power and telemetry reporting faults. Strong English communication and disciplined follow-through. To apply Describe your relevant fleet experience, monitoring approach, availability for daily and after-hours coverage, and proposed contract rate. Candidates qualified for the separate Tiger Data database role may apply for both positions. Pay: $4.90-$25.50 per hour Expected hours: 40.0 – 160.0 per week Work Location: Remote