Fleet Service Manager

Description The Fleet Service Manager serves as both the regional leader and the primary technical expert responsible for the mentorship, scheduling, and advanced diagnostics of GPC’s fleet and warehouse equipment operations across La Crosse, Rochester, and Mankato. This role directs and mentors local Fleet & Equipment Technicians who perform routine preventive maintenance (PMs)—such as tire changes and rotations, oil and fluid services, hose replacements, and DOT inspections—while personally executing master-level mechanical, electrical, electronic, and hydraulic repairs that exceed the current skill set of branch technicians. Operating as a hands-on leader and coach, the Fleet and Equipment Manager manages the centralized work-order system, schedules daily and weekly technician workflows across all three locations, elevates team capabilities through structured hands-on training, and ensures maximum uptime and regulatory compliance across all gas and diesel trucks, trailers, electric forklifts, electric pallet jacks, and warehouse machinery. As a trusted technical leader and mentor, this individual takes ownership of regional fleet and equipment performance, builds technician capability across branches, identifies opportunities for continuous improvement, and partners with operations leadership to support safe, reliable, and cost-effective operations. Essential Responsibilities Multi-Site Team Scheduling & Work Order Management Direct Regional Technicians: Provide daily direction, workflow coordination, and performance feedback for Fleet & Equipment Technicians located across the La Crosse, Rochester, and Mankato facilities. Daily & Weekly Scheduling: Manage the centralized work-order and fleet maintenance system (CMMS) to build, prioritize, and assign daily work schedules for technicians at all three locations, balancing scheduled preventive maintenance with urgent operational repairs. Preventive Maintenance (PM) Oversight: Direct and audit branch technicians in executing standardized PM schedules and routine checks, including oil and filter changes, chassis lubrication, tire changes and rotations, hydraulic and coolant hose replacements, lighting, brakes, and safety inspections. Work Order & Asset Documentation: Ensure 100% of preventive maintenance, routine inspections, diagnostics, parts utilization, labor hours, and outside vendor expenses are accurately entered and tracked in the computerized work-order system. Cross-Branch Operational Alignment: Partner with branch leadership in La Crosse, Rochester, and Mankato to schedule equipment downtime without disrupting daily beverage delivery or warehouse picking operations. Technician Training, Mentorship & Skill Development Hands-On Technical Coaching: Serve as the primary mentor and team leader for entry-level and developing technicians across all three branches, fostering a collaborative, accountable, and safety-first shop culture. Structured Skill Progression: Assess individual technician competency levels and deliver side-by-side, hands-on training to upskill staff from foundational PM tasks (tires, fluids, hoses, basic inspections) to intermediate mechanical repairs, electrical troubleshooting, and certified DOT inspections. Standardized Operating Procedures (SOPs): Establish, train, and enforce uniform maintenance checklists, diagnostic workflows, tool care, and quality control standards across La Crosse, Rochester, and Mankato so every shop operates to the same high standard. Quality Assurance & Post-Repair Audits: Review completed work orders and perform spot-check quality audits on technician repairs to verify workmanship, safety compliance, and prevent repeat failures. Master-Level Diagnostics & Complex Repairs (Fleet & Warehouse Equipment) Escalated High-Level Repairs: Step in as the senior technical expert to diagnose, troubleshoot, and execute complex mechanical, electrical, electronic, and hydraulic repairs across La Crosse, Rochester, and Mankato that local br…

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