Fleet Performance Manager
GeologicAIManager, Fleet Performance
Department: Operations
Employment Type: Permanent - Full Time
Location: Calgary
Description
What You'll Do:
• Build the Fleet Performance Group from the ground up by establishing the operating model, team structure, governance cadences, and RASCI before the first hire joins
• Lead and develop a multi-disciplinary team across Fleet Reliability & Support, Operations Per
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formance, and Technical Knowledge as the group scales
• Hold final accountability for fleet uptime, configuration baselines, data processing pipeline integrity, and KPI reporting across all deployed Production assets globally
• Own the Production asset change management process: every change outside the approved MaintainX baseline requires your risk/benefit sign-off
• Drive the 50% SME support transfer on Day 1, scaling to 80% of routine support resolved by FPG within 6 months, and track Engineering demand to confirm capacity is genuinely released
• Represent Fleet Performance in monthly governance reviews and quarterly strategic sessions with Operations Leadership and the Director of Operations
• Partner with Engineering, Geoscience, Data Science, Regional Managers, and Project Managers on shared ownership zones, escalation boundaries, and cross-functional accountability
What We'll Love About You:
• You've built operational functions before, and you know the first 90 days are about earning trust, not proving yourself right
• You think in systems: when you see a problem, you fix the process, not just the instance
• You're as comfortable talking engineering trade-offs with a field technician as you are presenting KPIs to a VP
• You own the outcome even when the inputs are outside your control, and ambiguity doesn't slow you down
• You understand that a fleet performance function lives or dies by the quality of its data, and you've built data discipline into teams before
Key Responsibilities
• Develop and get executive sign-off on the FPG charter, mandate, and operating model
• Hire, onboard, and develop the team (10-15 FTE); grow to full org chart over 12-18 months
• Establish MaintainX as the system of record: asset hierarchy, PM templates, work order standards, and change management workflow
• Own all Production-asset change management decisions, including risk/benefit review and Engineering sign-off coordination where required
• Deliver the 50% → 80% SME support transfer milestones; report progress monthly to Operations Leadership
• Define and maintain the escalation model (L1/L2/L3) and ensure FPG is executing to it
• Drive the continuous improvement loop: FPG monitors, Engineering improves, R&D innovates, FPG standardizes
• Report fleet KPIs monthly including uptime, MTTR, PM compliance, repeat failure rate, QC pass rate, and Engineer capacity released
Travel Requirements:
• Up to 30% domestic and international travel to client sites, regional field offices, and GeologicAI offices globally; higher in the first 6 months during team and process establishment
Skills, Education, and Experience
Must Have Skills, Education, and Experience:
• 10+ years in asset management, fleet operations, or operational engineering in an industrial, field‑deployed, or instrumentation environment
• Demonstrated experience building and leading cross‑functional operational teams, not just managing established ones
• Direct experience with CMMS or asset management platforms (MaintainX, SAP PM, IBM Maximo, or equivalent) as a system of record
• Track record of driving measurable performance improvements against defined KPIs (uptime, MTTR, cost/hour, or similar)
• Experience managing geographically distributed teams and field operations across multiple time zones
• Strong understanding of change management, configuration control, and escalation model design
Assets:
• Experience in mining, mining services, oil & gas, industrial IoT, or precision instrumentation industries
• Familiarity with data processing pipelines, sensor calibration, or geoscience data w