Fleet Operations Specialist

Job Type: Full-Time | In-Person About Us Pocono Coast West is a growing, family-owned trucking company specializing in over-the-road refrigerated freight. We're looking to add a dependable, motivated individual to our operations team who wants to be part of a growing company and build a long-term career with us. We're a hands-on operation where teamwork, communication, and problem-solving are essential to keeping things running smoothly. About the Position We're looking for a Fleet Operations Specialist to become a key member of our day-to-day trucking operations. This is a hands-on, versatile position working alongside our existing operations team and ownership in multiple areas of the business, including load planning, dispatch, driver communications, equipment maintenance coordination, and operational problem-solving. An understanding of commercial trucks, trailers, and heavy equipment would be a significant advantage. We're not expecting someone to walk in knowing every aspect of our business. We're looking for someone with a solid work ethic, good judgment, strong communication skills, and the willingness to learn our operation. The right candidate will gradually take on more independent responsibilities as they become familiar with our equipment, drivers, customers, and systems. Key Responsibilities Assist with daily load planning, dispatch, and coordination of truck movements. Communicate with drivers regarding load assignments, schedules, equipment concerns, and other operational needs. Help coordinate preventive maintenance, equipment repairs, shop scheduling, and communication with outside service providers. Monitor equipment availability, maintenance needs, and downtime to help keep trucks and trailers operating efficiently. Assist with troubleshooting equipment-related issues and determining appropriate next steps. Work with customers and freight brokers to ensure timely pickups and deliveries. Monitor fleet utilization and identify opportunities to improve operational efficiency. Help resolve day-to-day challenges involving drivers, equipment, scheduling, and freight. Maintain accurate information within our transportation management and fleet systems. Work closely with ownership and other operations team members to support the overall success of the company. Qualifications Previous experience in trucking, transportation, fleet operations, or a related field preferred. Mechanical aptitude and familiarity with commercial trucks, trailers, diesel equipment, or heavy machinery are highly desirable. Experience coordinating fleet maintenance, repairs, or working with maintenance personnel is a strong plus. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Comfortable using computers and learning new software systems. Ability to work independently while contributing to a team environment. Dependable, self-motivated, and willing to take initiative. Willingness to learn different aspects of the operation and take on additional responsibilities. What We Offer Competitive compensation based on experience and qualifications. Health and dental insurance benefits. Retirement plan with company match. Paid vacation. Opportunities for professional development and long-term growth. A team-oriented work environment with direct involvement in daily business operations. The opportunity to play a meaningful role in a growing trucking company. The Opportunity We're not simply looking to fill another position in the office. We're looking for someone who wants to become an important part of our team. This position offers the opportunity to gain experience across multiple areas of trucking operations while developing additional responsibilities based on individual strengths and the needs of the company. If you have a background in transportation, enjoy solving problems, have an interest in equipment and maintenance, and want to be part of a growing company,…

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